Client Experience Survey Coordinator

GEF Seniors Housing; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Experience Survey Coordinator to join their team. This full-time temporary position offers a great opportunity to contribute positively to the lives of low-income seniors. The role involves collecting and compiling data for resident and family experience surveys, facilitating focus groups, and ensuring the confidentiality of participants. Ideal candidates will have strong communication skills and a background in social sciences. Join a supportive environment that values flexibility and teamwork, and make a meaningful impact in your community.

Benefits

Mileage reimbursement for travel

Competitive salary

Flexible working conditions

Qualifications

• Strong English communication skills are required, both written and verbal.
• Completed or currently enrolled in a post-secondary program in relevant fields.

Responsibilities

• Assist in the collection and compilation of data for surveys.
• Facilitate focus groups and maintain accurate records of collected data.

Skills

English communication skills

Customer service skills

Data collection and compilation

Education

Post-secondary program in Social Work

Post-secondary program in Sociology

Post-secondary program in Human Ecology

Post-secondary program in Psychology

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Housing and Client Services - Central Services, 14220 - 109 Ave, Edmonton, Alberta, Canada Req #197

May 8, 2025

GEF Seniors Housing is the largest provider of affordable supportive living residences for low income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of life.

No. of Positions: 02

Details: Full time, Days, 37.50 hours per week, Monday to Friday,

8:00 AM to 4:00 PM (This is a 6-week temporary summer position beginning on July 2, 2025 and ending on or before August 22, 2025)

Pay Scale: $19.05 per hour

Location: Central Services, 14220 - 109 Avenue NW, Edmonton, AB, T5N 4B3, and various locations throughout Edmonton

(travel between other GEF sites will be required, mileage paid)

Typical Duties

The Client Experience Survey Coordinator (CESC) will work with the Housing and Client Services department to assist in the collection and compilation of data for the Annual Resident, Tenant and Family Experience Surveys. The CESC will be responsible for facilitating focus groups, one-to-one surveys, maintaining accurate records of collected data while safeguarding the confidentiality of the survey participants, completing projects as directed by the Volunteer & Community Engagement Manager and other duties as assigned.

Experience/Education Preferences

• Strong English communication skills are required, both written and verbal
• Completed or currently enrolled in a post-secondary program in the field of Social Work, Sociology, Human Ecology or Psychology
• Strong working knowledge of Microsoft Suite programs, such as Excel, Word, PowerPoint, and Outlook are required
  
  

Other Requirements

• Must have a vehicle and valid driver’s license and submit a copy of the driver’s license upon request
• Strong customer service skills, including the ability to interact in a respectful manner
• Experience with interviewing is an asset
• Flexible and adaptable
• Ability to manage and maintain confidential information
• Ability to work independently as well as part of a team toward achieving common goals
  
  

Internal applicants: Please advise your supervisor or manager of your intent to apply and apply via Dayforce careers.

This job competition will remain open until a suitable candidate is found.

The successful applicant will be required to undergo a criminal records check.

Other details

• Pay Type Hourly
  
  

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