Cold Caller Representative

AGO Insurance Software Inc.; Ontario; Remote; Part time

Job summary

AGO Insurance Software Inc. is seeking an outgoing Cold Caller for a remote role in Canada and the US. This position involves making cold calls, managing contacts, and assisting with business solutions. Ideal candidates should possess strong communication skills, a positive attitude, and organizational abilities. The role offers 20 hours per week on a contract basis, with potential for extension.

Qualifications

• 1-2 years experience in sales or customer service preferred.
• Ability to work under pressure, both supervised and unsupervised.

Responsibilities

• Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager.
• Track your contact list and explain products to prospects.
• Meet the goals set forth by the company.

Skills

Communication

Organization

Persistence

Problem-solving

Education

High school diploma or equivalent

Tools

CRM applications

Job description

A division of Harris, AGO Insurance Software, Inc., is seeking an outgoing Cold Caller who enjoys talking to people. You will need a positive attitude and be quick on your feet to respond to prospects appropriately. Good customer relationship management skills and persistence are key to success. Good organizational skills for follow-up are crucial. If you have an ambitious, positive, can-do attitude, outgoing spirit, and enjoy finding business solutions for others, this can be a fulfilling job for you.

This remote role welcomes candidates anywhere in Canada and the US, with a preference for the EST timezone. The role involves working 20 hours per week on a 4 to 6-month contract, with the possibility of extension.

Typical duties and responsibilities

1. Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager
2. Track your contact list provided by the company
3. Explain products and services to prospects
4. Keep track of potential prospects for follow-up or no longer want to be contacted
5. Hand off qualified prospects to the product manager
6. Meet the goals set forth by the company
7. Assist with organic growth of the prospect list

Education and experience

• High school diploma or equivalent
• Experience in sales, customer service, or a related field

Required skills and qualifications

• Friendly, outgoing personality
• Ability to deal with rejection
• Excellent written and verbal communication skills
• Computer and data entry skills
• High level of personal accountability
• Well organized
• Dependable

Preferred qualifications

• 1-2 years or more of experience as a cold caller, in sales, or customer service
• Ability to problem-solve and think both dynamically and critically
• Ability to work under pressure, both supervised and unsupervised
• Working knowledge of CRM applications

Wage: Up to $25/hr

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investments in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been driven through investments in our proprietary software and market expertise. We continue to grow through reinvestment in our people and products, and by acquiring new businesses.

About AGO Insurance

Since 1982, AGO has provided insurance carriers, Managing General Agents, and Underwriters with cost-effective, quality tools for processing their business. AGO offers comprehensive and modular systems, supporting lines including Workers' Compensation, Auto (Personal/Commercial), Liability, Homeowners, Dwelling Fire, Commercial Package, Farmowners, Inland Marine, and Boatowners. Our systems are supported by experienced insurance software professionals, ensuring seamless implementation and ongoing support. Doing business with AGO is easy, with all development, installation, training, and service provided directly by AGO, making us proud of our products and our people.