Pay and Benefits Specialist

Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS); Ottawa; On-site; CAD 77,000 - 95,000; Full time

Job summary

The Canadian Security Intelligence Service is seeking a Pay and Benefits Specialist to join their team. This role involves coordinating pay and benefits services, providing guidance to employees, and ensuring compliance with policies. Ideal candidates will have relevant experience and a commitment to client service in a dynamic workplace.

Benefits

Job stability

Opportunity for career advancement

Dynamic workplace

Qualifications

• Two years of experience required or four years of experience required.
• Experience with the Phoenix Pay System.
• Recent client service experience.

Responsibilities

• Coordinate and administer pay and benefits services.
• Research and analyze case-specific data.
• Initiate transactions such as leaves and pay adjustments.

Skills

Adaptability / Flexibility

Analytical Skills

Client Service

Problem Solving

Rigour

Education

2-year college diploma

High school diploma

Job description

Job Summary

Advantage of a career as a Pay and Benefits Specialist with us

Pursuing a career with us will provide you with an opportunity to learn and grow in a dynamic, fast-paced, and intriguing workplace. You will work with a dedicated team to find solutions and be supported to advance your career within our Pay and Benefits Section.

• Allowance

This position is eligible for the Pay Market Modifier, valued at 9.5% of the basic annual salary ($77,427 - $94,177 for the Pay and Benefits position). The above includes the 9.5% Pay Market Modifier.

You will have job stability since the Pay and Benefits Section of CSIS is part of the Phoenix Direct Entry Organizations.

Major Responsibilities Include

• Coordinate and administer pay and benefits services by providing counselling and guidance to employees of all levels, their families, and their representatives on various options available in situations such as resignations, layoffs, insurance plans, maternity/parental entitlements, and garnishments, applying policies and guidelines.
• Research and analyze case-specific data, establishing requirements from legislation, pension and insurance plans, policies, procedures, programs, directives, collective agreements, and other authorities; prepare summaries.
• Coordinate continuation of employee benefits and deductions through communication with other departments.
• Research and assess policies and regulations from Treasury Board and Public Services and Procurement Canada, ensuring their application where required.
• Exchange case-specific information with internal and external organizations to resolve issues and questions.
• Organize workload efficiently, meet deadlines, set priorities, verify data, and ensure accuracy.
• Initiate transactions such as leaves, pay adjustments, appointments, transfers, pension, and insurance plans by collecting data and calculating entitlements and obligations.
• Participate in projects, providing input on system improvements, development, testing, and implementation of HR systems.

Education

• 2-year college diploma or
• High school diploma

Note: Higher levels of education may be recognized as experience. The educational program must be from an accredited institution recognized in Canada. If completed outside Canada, proof of Canadian equivalency is required at your expense.

Experience

• Two (2) years of experience required or
• Four (4) years of experience required.
• Experience performing the full scope of a Pay Specialist using the Phoenix Pay System, including administering pay and benefits.

Additional Requirements

• Recent client service experience as a resource person.

Competencies

• Adaptability / Flexibility
• Analytical Skills
• Client Service
• Problem Solving
• Rigour

Conditions of Employment

Not Applicable

Notes

A written exam will be administered. Most work must be performed in-office, not remotely.

Security Requirements

Eligibility for an Enhanced Top Secret security clearance, involving interviews, polygraph, and background checks. No illegal drug use from application submission onward.

Others

Applicants must demonstrate how they meet each criterion; failure results in screening out. CSIS is a separate employer with its own classification, compensation, and staffing processes. We promote diversity and inclusion and encourage self-identification of employment equity groups. Accommodations are available for disabilities. We acknowledge Indigenous lands and promote reconciliation. Personal information is protected under the Privacy Act. Only selected candidates will be contacted.