Mgr Technical Solutions

Manager – Data & AI Practice

Location: This is a hybrid opportunity in Montreal, QC, Toronto, ON, or Calgary, AB

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Practice Manager, you will be a member of the leadership team, responsible for team management and operational excellence for our Data & AI services practice. You will have input into the development of the practice strategy and execute on a practice business plan that aligns to the broader company plans and vision for the future. We will count on you to maintain high teammate and client satisfaction, live our values, and lead by example. Along the way you will be involved in:

• Business Leadership: Execute the business plan for the Practice including 'Go to Market', Sales & Marketing plan, & Financial plan.
• Delivery Management: People Management, capacity planning, team utilization, up-skilling.
• Vendor and client engagement.
• Managing the development of statements of work (SOWs) and associated change control processes.
• Project-facing activity such as pre-sales, quality assurance, managing escalations and assisting Project Managers to drive projects.
• Be AmbITious:This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to up-skill, earn promotions, and elevate your career.

What we’re looking for

• Previous experience managing a Data & AI Practice within a Professional Services organization, managing all aspects of a services business including P&L.
• Extensive team leadership and people management experience.
• Demonstrated experience managing partners and senior stakeholders.
• Technical background in AI, Data & Analytics.
• Strong business and commercial acumen.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Dedicated career pathways and development.
• Volunteer Leave and Work Life Balance days.
• Amazing flex benefits plan & RRSP matching program.
• Employee Stock Purchase Plan.
• Corporate discounts.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.