Sales Associate - Seasonal (3 months contract)

The Home Depot Canada; Fredericton; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a dynamic retail environment as a Seasonal Sales Associate where you will engage with customers and provide exceptional service. This entry-level position offers a chance to build your skills in sales and customer interaction while working in a supportive team. You will be responsible for ensuring customer satisfaction, promoting various services, and maintaining product knowledge. With flexible scheduling and a focus on teamwork, this role is perfect for those looking to kickstart their career in retail. Embrace the opportunity to make a difference in customers' shopping experiences!

Qualifications

• 1-2 years retail or trade experience is an asset.
• Knowledge of product features and related items.

Responsibilities

• Provide fast, friendly service to assess customer needs.
• Promote special services and drive sales through effective communication.

Skills

Interpersonal Skills

Customer Service

Sales Techniques

Education

High School Diploma

Job description

Sales Associate - Seasonal (3 months contract)

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Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer

Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department

Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise

Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need

Educate Customers About The Whole Project

Using empowerment program when necessary to satisfy customers

Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

Maintain knowledge of all products in department and adjacent departments

Proactively seek knowledge on all products and services

Maintains Safety and Security

Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies

Communicates Effectively

Customer Focus

Skills

Interpersonal Skills

Direct Manager/Direct Reports

Department Supervisor

Travel Requirements

No travel requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends

Warehouse environment that can be dusty and noisy

Doors are frequently open, causing drafts and interior temperature changes

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience

NA

Certifications

NA

Other Requirements/Assets

NA

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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