Customer Service Representative - Lebeau

Belron Canada; Eastern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

Belron Canada is seeking enthusiastic individuals for a customer-focused role in automotive glass technology. Join a diverse team where you'll enhance customer experiences, manage service operations, and enjoy a supportive work environment with opportunities for growth and a comprehensive benefits package.

Benefits

Comprehensive benefits and pension package

Opportunities for advancement

On-the-job training

Work-life balance

Qualifications

• Experience in retail, hospitality, or tourism.
• Valid Class 5 driver’s license.

Responsibilities

• Complete administration for seamless Service Centre operations.
• Enhance customer experience and boost store performance.
• Assist customers with vehicle cleaning and minor repairs.

Skills

Customer Service

Relationship Building

Education

No formal education required

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly in developing, certifying, and advancing an elite force of highly trained technicians.

If you want an exciting career in an environment where you work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity, and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Your role at a glance :

Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day.

• Complete the administration required to make the Service Centre run seamlessly.
• Add value to the customer and identify opportunities to boost the store’s performance.
• Work with our insurance partners to help customers get the best value for their money.
• Delight your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields (our tools are easy to use!).
• Shuttle vehicles to and from the repair shop.

Who you are :

• You value building relationships with customers and your teammates.
• You have experience in helping people, whether in retail, hospitality, or tourism.
• No formal education is required – we provide on-the-job training!
• Have a valid Class 5 driver’s license and the capability to work at different Belron Canada locations within your specified geographic area.

Why Belron Canada will bring out your best :

• You will see the results of your work and have the opportunity to try new things.
• Forget unpredictable schedules and long hours. We value work-life balance.
• Our comprehensive benefits and pension package start on your first day of employment.
• We are a growing organization with opportunities for advancement, training, and skill development.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is part of the Belron International family, a global leader in auto glass repair and replacement, and digital camera calibration. We operate over 325 service centres, 2 distribution centres, and 26 warehouses across 10 provinces, with over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable, world-class care for our communities and the climate.