Specialist Designated Sales Associate - City Centre

BROBSTON GROUP; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in luxury retail seeks a Specialist Designated Sales Associate to foster client relationships, exceed sales targets, and provide exceptional service. Ideal candidates are self-motivated and thrive in a fast-paced environment.

Qualifications

• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.

Responsibilities

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers.

Skills

Sales Targets

Customer Service

Team Collaboration

Fast-Paced Environment

Self-Motivation

Education

High School Diploma

Job description

The Specialist Designated Sales Associate at Holt Renfrew is responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. This role focuses on achieving sales targets for the assigned brand, with compensation based on commission tied to personal sales and brand volume targets.

Responsibilities

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals and targets.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with personal clients about in-store events and merchandise requests.
• Resolve customer service issues and collaborate with management on complex issues.
• Comply with Health & Safety policies and requirements.

Requirements

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team-oriented work style.
• Ability to work in a fast-paced environment with minimal supervision.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.