Bilingual IT Technician Levels 1 and 2 (Temporary 6 months)

Air Transat; Montreal; On-site; CAD 45,000 - 55,000; Full time

Job summary

Air Transat is seeking a Bilingual IT Technician to provide support for IT issues. The role involves assisting users, managing software deployments, and resolving technical problems. This entry-level position offers a modern work environment and exclusive travel perks.

Benefits

Group insurance (including dental)

Career growth

Competitive salary

Travel perks

Qualifications

• Minimum 2 years experience as a Level 1 IT technician.
• Fluent in French, functional English.

Responsibilities

• Support colleagues on-site and remotely.
• Manage call logs and ticketing system.
• Resolve technical problems.

Skills

Communication

Organization

Autonomy

Bilingualism

Education

IT Degree

Tools

Windows

Citrix

Azure

Office 365

Job description

Bilingual IT Technician Levels 1 and 2 (Temporary 6 months)

Join Air Transat, a leading airline recognized as the world's best leisure airline multiple times. We offer our team exclusive travel privileges and a modern work environment.

We are seeking a dynamic IT and office support technician to assist our users with IT issues, aligning with our values of equity, well-being, and caring for others.

Job Description

Responsibilities include :

• Supporting colleagues on-site and remotely
• Managing call logs and ticketing system
• Deploying and configuring software (e.g., Office)
• Managing user accounts and security
• Resolving technical problems
• Creating and updating technical documentation
• Proposing process improvements
• Deploying computers

Qualifications

Required :

• Minimum 2 years experience as a Level 1 IT technician
• Experience with Windows 7, 10, 11, Citrix, VDI, Azure, Office 365
• Excellent communication skills, courteous, patient
• Organized and autonomous
• Fluent in French, functional English (bilingual preferred)
• Authorized to work in Quebec

Assets :

• IT degree
• Experience in a service center

Additional Information

Work location : Pierre-Elliott Trudeau Airport hangar

Schedule : 37.5 hours / week

Benefits : Group insurance (including dental), career growth, competitive salary, travel perks

Employment Details

• Seniority level : Entry level
• Type : Full-time
• Function : Information Technology
• Industry : Airlines and Aviation