UX Specialist

Data Theorem, Inc.; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in data security is seeking a UX Specialist to enhance user experiences. This role involves understanding customer needs, translating them into design solutions, and collaborating with cross-functional teams. Join a dynamic environment that values impactful work and offers growth opportunities.

Benefits

Remote flexibility

Growth opportunities

Collaborative environment

Impactful work

Qualifications

• Proven experience in creating and maintaining product documentation.
• Strong ability to gather customer requirements and translate them into design tasks.
• Exceptional written and verbal communication skills.

Responsibilities

• Gather UX requirements for new features and design updates.
• Conduct user research and create personas to guide product development.
• Collaborate with product managers and engineers to create Jira tickets.

Skills

User Research

Communication

Organizational Skills

Tools

Figma

Miro

Sketch

Jira

Confluence

Job description

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At Data Theorem, we’re building a next-gen SaaS platform for preventing data breaches.

We’re passionate about helping organizations operate in the cloud securely and ensure that their data and their customers' data is safe at all times.

The company was founded in 2013 and is headquartered in Palo Alto, California, with a growing team that’s distributed across the US, Canada, and Europe.

We are seeking exceptional talent eager to grow and take ownership of projects that resonate most with them.

Overview :

Are you passionate about shaping user experiences that solve complex challenges while delivering secure, seamless solutions?

Do you excel in collaborating with customers to gather insights and transforming them into intuitive products?

If so, we’d love to meet you!

As a UX Specialist, your role will focus on understanding customer needs, translating requirements into actionable design solutions, and driving user-centered improvements.

This involves crafting effective, user-friendly solutions, not just identifying problems.

You’ll work closely with cross-functional teams—product, engineering, and customer success—to ensure our products offer a great experience while adhering to security standards.

Key Responsibilities :

• Work directly with customers to gather UX requirements for new features and design updates.
• Conduct user research, create personas, map user journeys, and design flows to guide product development.
• Translate customer insights into well-documented UX requirements, ensuring clarity in the development process.
• Collaborate with product managers and engineers to create Jira tickets that transform research insights and design decisions into technical tasks.
• Maintain and update comprehensive documentation, including research findings, UX specifications, and design system changes.
• Advocate for a user-first approach throughout the product lifecycle, ensuring features align with the overall user experience.
• Contribute to our design system, ensuring consistency, scalability, and usability across all products.
• Stay current on UX best practices and trends, especially in data security, and continuously improve the product experience.
• Evaluate feature requests to ensure they align with the user experience and assess if existing features can meet the requirements.

Qualifications :

• Proven experience in creating and maintaining product documentation, user stories, and UX specifications.
• Strong ability to gather customer requirements and translate them into actionable design and technical tasks.
• Familiarity with design and collaboration tools like Figma, Miro, Sketch, Jira, and Confluence.
• Exceptional written and verbal communication skills, with the ability to clearly articulate UX decisions.
• A proactive mindset with strong organizational skills, able to manage multiple priorities and meet deadlines.
• Ability to think holistically about the user journey, while drilling down into specific pain points and opportunities for improvement.

Why Join Us :

• Impactful work: Your role will directly influence how our customers interact with our data security products, impacting usability and satisfaction.
• Collaborative environment: Work alongside passionate, driven professionals in a supportive and dynamic team.
• Remote flexibility: Work remotely with flexibility and autonomy while contributing to an innovative company in data security.
• Growth opportunities: We’re committed to your professional development and career advancement.