Skip Tracer

Fairstone; Mississauga; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic automobile finance brand as a Skip Tracer! This exciting role involves locating missing vehicles and conducting compliance testing while thriving in a fast-paced environment. The company offers a supportive culture, competitive salary, and a comprehensive benefits package, including flexible work hours and professional development opportunities. If you're tech-savvy and possess strong communication skills, this is the perfect opportunity to make an impact in a collaborative team. Be part of a recognized employer that values its employees and fosters growth!

Benefits

15 days vacation

Wellness days

Comprehensive Benefits Package

Pension Contribution

Employee Discounts

Professional Development

Supportive Culture

Incentive Programs

Flexible Work Hours

Employee Referral Program

Qualifications

• Minimum 1 year of skip trace experience required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Gather information to locate missing vehicles using various tools.
• Maintain a working queue of 50-100 files while multitasking.

Skills

Verbal communication

Written communication

Social media proficiency

Analytical thinking

Multitasking

Collaboration

Tech-savvy

Education

Post-secondary education

Tools

Microsoft Office Suite

Canada 411

Credit Bureau Reports

Job description

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (“Fairstone Bank”). Learn more at EdenParkCanada.com.

Come join Fairstone Financial as a Skip Tracer!

Why join us?

Because we care about our employees and offer a variety of benefits such as:

• Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
• Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
• Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
• Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
• Wellness: Tailored well-being solutions available 24/7.
• Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
• Reward Program: Collect points for travel or merchandise.
• Employee Referral Program: Earn a bonus when referring a friend.
• Employee Discounts: We offer numerous discounts at various retailers.
• Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
• Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.

REGULAR DAY FOR YOU WILL INCLUDE:

• Gather information to locate missing vehicles using tools such as Canada 411, Credit Bureau Reports, social media, etc. for the Customer Accounts Department.
• Try to locate the missing vehicle by searching the last area client was last living including where the vehicle may have been serviced/impounded.
• Participate in team building and incentive projects.
• Maintain a working queue of approximately 50-100 files with the ability to multitask.
• Conduct as required compliance testing or other assigned projects as they present themselves.
• Complete other responsibilities, as assigned.

REQUIREMENTS:

• You have at least a minimum of 1 year of skip trace experience.
• You possess excellent verbal and written communication skills and are fluent in English.
• You are proficient on all social media platforms and open-source tools.
• You think "outside the box" and can decipher credit bureau reports.
• You thrive in a fast-paced environment.
• You are tech-savvy and know your way through Microsoft Office Suite and Outlook.
• Strong development of personal contacts within the industry for trace and investigative assistance.
• You can collaborate well with various teams and departments.

Extra-awesome to have!

• At least 1 year of prior experience in a similar industry.
• Experience working as a bailiff/investigator.
• Post-secondary education.

Working conditions:

• You have flexible availability to work. Working hours can range anywhere between 9 a.m. to 9 p.m. EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating: 8:30 a.m. to 5:00 p.m., 9:30 a.m. to 6:00 p.m., 12:30 p.m. to 9:00 p.m.
• Hybrid work model (3 days in office, 2 days from home)

*This position is now vacant.

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Permanent