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An established industry player is seeking a Mitigation Technician to support emergency response and restoration projects. This role involves applying restoration techniques in content and structural cleaning, ensuring compliance with industry standards. The ideal candidate will have strong organizational skills and a commitment to customer satisfaction. Join a team that values integrity, teamwork, and professional development, and enjoy a competitive compensation package along with comprehensive benefits. This position offers opportunities for career growth and specialized training, making it a great fit for those looking to advance in the restoration industry.
Why Join BELFOR Property Restoration?
At BELFOR, we do more than restore property—we restore homes, businesses, and communities after disasters. Our commitment to integrity, teamwork, and accountability drives everything we do. We invest in our employees by providing industry-leading training, professional development, and opportunities for career growth.
Want a sneak peek into the world of BELFOR?
Watch this short video to see our mission in action.
Why Work With Us: Employee Benefits
Position Overview:
The Mitigation Technician supports emergency response and restoration projects to meet client and insurance company requirements. This position involves applying restoration techniques in content and structural cleaning, structural drying, and water remediation, following IICRC S-500 Standards. The Mitigation Technician collaborates with team members under supervision in residential and commercial settings. They may also work independently to ensure the successful execution of emergency response and restoration efforts, meet project goals, and exceed customer expectations.
Key Responsibilities:
●Perform cleaning and restoration services at customer job sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items;
●Perform moisture mapping, water extraction, mold remediation, cleaning of affected surfaces, and demolition and removal of building materials to support the restoration process, adhering to IICRC guidelines;
●Photograph and document all restoration-related work throughout the restoration project;
●Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and organized work environment;
●Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE. Promptly report and document unsafe conditions or incidents, actively participate in safety training and inspections, and support organizational safety initiatives as directed by the Health and Safety Department;
●Foster customer satisfaction by maintaining professionalism, building strong relationships, and ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and other relevant stakeholders; and
●Any other reasonable duties as assigned.
Qualifications:
i. Required:
●Highschool Diploma/GED;
●Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment;
●Ability to work independently or as a team, as required;
●Understanding of customer service principles and practices;
●Attention to detail and a keen sense of safeguarding other people’s property and information; and
●Valid driver’s license and ability to operate a motor vehicle per BELFOR’s Auto Policy.
ii. Preferred:
● 1+ years of experience in a technical hands-on field field-related position (HVAC, construction, restoration, or other skilled trades);
● 1+ years of experience within the construction, restoration or insurance industry;
● IICRC certification(s);
● Proficiency in Microsoft Office Suite and Google Suite;
● Familiarity with restoration practices and safety protocols; and
● Excellent written and verbal communication skills with a high level of professionalism.
iii. Job-Specific Training Provided:
● Comprehensive training of BELFOR internal processes, procedures, systems and equipment;
● IICRC certification as required; and
● Other BELFOR-sponsored training courses as required.
● Personal Development Support: BELFOR encourages continual growth and supports employees’ professional development through educational opportunities, certifications, and skills enhancement, ensuring our team stays current with industry trends and best practices.
Working Conditions:
● Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours;
● Perform tasks requiring mobility in tight or confined spaces, sustained physical activity (standing, lifting, walking, bending, kneeling), and working at heights over 5 feet as needed;
● Sustained periods of physical activity, including but not limited to, standing, sitting, walking, bending, and kneeling;
● Fit Testing of half and full-face masks as needed, annual certification required; and
● Periodic travel is required.
ACCESSIBILITY STATEMENT (AODA IN ONTARIO)
BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.
HUMAN RIGHTS STATEMENT
BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout employment.