Auto Insurance Advisor - One Insurance Group

Insurance Brokers Association of Manitoba; Manitoba; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading insurance brokerage in Manitoba seeks an Auto Insurance Advisor to join their team. The role focuses on providing exceptional customer service, understanding client needs, and offering suitable insurance solutions. Ideal candidates will have customer service experience and effective communication skills. The company offers competitive compensation, training, and a supportive team environment.

Benefits

Matching RRSP/DPSP Plan

Partial Premiums Paid by Company

Industry-Leading Training

Continuing Education

Competitive Compensation Programs

Qualifications

• Minimum one year of insurance industry or customer service experience preferred.
• Legally entitled to work in Canada; valid driver's license required.

Responsibilities

• Provide professional counsel on Autopac and Driver Licensing products.
• Create exceptional customer service experiences for all clients.
• Cross-sell auto extension product options.

Skills

Customer Service

Attention to Detail

Multitasking

Communication

Education

Manitoba General Insurance License

IWS Certification

Tools

Applied EPIC

Job description

Auto Insurance Advisor - One Insurance Group

Province: Morden, Manitoba
Position: Auto Insurance Advisor
Deadline: May 30, 2025
Posted: May 15, 2025

Job Description / Duties

About this Opportunity:
Think about how exciting it would be to have a career that blends education, customer service, and technical savvy! We are looking for our next colleague to fill an Auto Advisor role. This role is an important part of our ONE team because supporting clients in our surrounding communities is central to our success. Critical to this role is understanding the insurance and lifestyle requirements of our customers so that you can offer solutions that meet their needs.

Auto Advisor’s primary responsibility is to provide outstanding and professional counsel to our clients on their Autopac and Driver Licensing products and coverages. This begins with ensuring that all customers feel immediately welcomed in the branch. Building solid rapport with existing, assigned, and new clients is essential while providing coverage options that suit their individual needs. The successful candidate will also become familiar with ONE Insurance’s other lines of business in order to make clients aware of our wide variety of products and services.

Qualifications / Required Skills

Performance Objectives:
• Create an exceptional customer service experience for all clients
• Action all Auto Insurance transactions immediately in a professional and friendly manner and use the Prospector Program to generate leads with every transaction
• Follow ONE Insurance’s Auto Customer Service Standards to ensure optimum coverage options are offered with every Autopac transaction
• Actively cross-sell all auto extension product options available
• Provide support to Personal Lines with processing and other duties as required

Qualifications/Skills:
• Minimum one (1) year of insurance industry or comparable customer service experience is preferred
• Manitoba General Insurance License and IWS Certification are not required but considered an asset
• Familiarity with Applied EPIC broker management system is considered an asset
• Organized and efficient with strong attention to detail and the ability to multitask
• Flexibility and a positive team player approach with effective communication skills
• Legally entitled to work in Canada
• Valid driver's license and clear criminal record check required

Additional Information

What makes us the ONE to choose?
• We are a leading insurance brokerage with 28 branches, located either a short drive from Winnipeg or within the city. Each branch is exciting, unique, and provides a customer-focused ONE Insurance team atmosphere.
• We provide it all; a matching RRSP/DPSP plan, benefits with premiums paid partially by the company, industry-leading training, continuing education, and competitive compensation programs. We even provide you with a book of business!
• We like to work with the best! Our engaging staff demonstrate ONE Insurance’s core values each day – Care, collaboration, & integrity.

Contact Information

Ready to Apply? We are excited to meet you! Please apply at this link.
Application deadline is May 30th, 2025.

Accessibility: If you are a job seeker with a disability and require a reasonable accommodation to apply, please contact [e-mail].

Employer Profile

Auto Insurance Advisor
Morden

ONE Insurance has proudly served Manitoba’s insurance needs for over 70 years. We have earned our customers’ trust by providing exceptional insurance products and service. We are seeking experienced insurance professionals to join our growing team.