Burger King - Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Saint Stephen, Mont-Élie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a Shift Manager to lead their team in delivering exceptional guest experiences. This role involves overseeing daily operations, motivating team members, and ensuring adherence to brand standards. The ideal candidate will have a passion for guest service and the ability to inspire others while managing restaurant performance. Join a dynamic team where your contributions will directly impact the success of the restaurant. If you're ready to take the next step in your career with a company that values integrity and teamwork, this opportunity is for you.

Benefits

Affordable Health and Dental Benefits

Competitive Compensation

Bursary Program

Employee Discounts

Refer a Friend Program

Qualifications

• 1-2 years of experience in a quick service restaurant.
• Understanding of guest service principles and cash control.

Responsibilities

• Lead shift operations ensuring guest satisfaction.
• Manage team performance and maintain operational standards.
• Conduct inventory inspections and manage cash control.

Skills

Guest Service Principles

Team Leadership

Cash Control Procedures

Inventory Management

Education

High School Diploma

Job description

Friday, February 24, 2023

Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.

The Shift Manager is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest satisfaction, people, and operations. Shift Managers support the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and team development. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family, we offer:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensation and advancement opportunities
• Bursary program
• Employee Discounts
• Refer a Friend Program

Summary of Duties and Responsibilities:

• Follow all cash control and security procedures (e.g., safe counting, cash drawers)
• Maintain inventory by performing daily and weekly inventory inspections
• Receive inventory truck orders
• Motivate and direct Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provide coaching and feedback to Team Members to increase the team’s capabilities and improve restaurant performance
• Set an example for Team Members by working diligently to implement shift plans and drive operational results
• Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivate Team Members during shifts across all workstations
• Review restaurant results to identify successes and areas for improvement
• Ensure that the restaurant upholds operational and brand standards

Qualifications and Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Availability to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed for proper restaurant operation

If you are interested in this opportunity, apply now!

Ensuring that all team members recognize and believe in our Company Core Values — Heart, Integrity, Drive — is key to our success. The successful candidate will demonstrate living by our core values, collaborating positively with their team to achieve company objectives, following through on commitments, and understanding that how they achieve results matters.