Cannabis Specialist

ZEPHYR CANNABIS; Eastern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading cannabis retailer in Eastern Ontario is seeking a dedicated retail associate. The ideal candidate will focus on customer satisfaction and compliance while working in a dynamic environment. Strong communication and customer service skills are essential. Flexibility in scheduling is required to meet business needs.

Qualifications

• Previous retail experience in a high-volume workplace.
• Ability to work a flexible schedule to meet business needs.

Responsibilities

• Work towards shared goals with emphasis on service quality.
• Make effective recommendations to customers.
• Adhere to all regulatory requirements.

Skills

Customer Service

Communication

Education

CannSell license

Tools

Cova

Job description

• Work towards shared goal with emphasis on service quality, customer satisfaction and financial performance in a dynamic retail environment
• Make effective recommendations to customers including product support / consultation through a growth mindset focused on learning and education
• Adhere to all regulatory requirements to ensure compliance
• Detail oriented; ability to complete a variety of operational duties as assigned by the Retail Manager
• Work well in a team environment, inspire and empower the Zephyr culture

Desired candidate profile and qualifications :

• Previous retail experience in a high-volume workplace
• Certification – CannSell license
• Excellent customer service and strong communication skills
• Ability to work a flexible schedule to meet business needs, which may require weekdays, evenings, weekends and holidays
• Experience with Cova as well as prior knowledge and experience of working in the cannabis industry is considered an asset