Onboarding Analyst – CONS, Level 1

Reference #: 7826
Location: Ottawa (remote)
Type: Sub-contract

Donna Cona Inc. is currently seeking an Onboarding Analyst – CONS, Level 1, for one of our key clients. This role will focus on Training, Change Management, and Stakeholder Engagement.

Candidates MUST have the following:

• Security clearance at the Reliability level;
• 3-5 years experience performing onboarding activities.

The Onboarding Analyst plays a crucial role in ensuring that all users (internal and external) are properly prepared for the changes introduced in each phase of the project. Their main responsibilities include:

• Stakeholder Engagement & Communication – Liaise with internal teams to support onboarding efforts;
• Training Material Development – Create user guides, SOPs, and training materials tailored for employees, employers, and claimants as each phase rolls out;
• Training Sessions & Workshops – Conduct virtual and in-person sessions to onboard users to new processes and systems;
• Change Management Support – Work closely with change management teams to ensure a smooth transition and user adoption for each phase;
• User Feedback & Continuous Improvement – Gather feedback from early adopters to refine training programs and onboarding experiences.

Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer. We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age or any other protected status. We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.