Assistant, Early Intervention

Law Society of Alberta; Calgary; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

The Law Society of Alberta is seeking an Early Intervention Assistant to provide essential administrative support within a collaborative team. The role includes organizing files, preparing correspondence, and maintaining professional relationships. Ideal candidates will have strong communication and organizational skills, along with relevant experience. This position offers a flexible hybrid working environment and various benefits aimed at promoting work-life balance.

Benefits

Work-life balance benefits

Access to a free onsite gym

Private Reflection Rooms

Qualifications

• Minimum of 3 years of relevant administrative experience.
• Proven ability to work independently and collaboratively.

Responsibilities

• Provide administrative support and program assistance to the department.
• Organize and maintain files, filing systems, and databases.
• Respond to inquiries and provide information about Early Intervention processes.

Skills

Communication

Organizational

Time Management

Interpersonal

Attention to Detail

Education

Administrative Assistant or Legal Assistant diploma

Tools

Word

Outlook

Excel

SharePoint

Job description

The Law Society of Alberta (Law Society) regulates the legal profession in the public interest.

In alignment with the Law Society’s vision, mission, and strategic plan, the Early Intervention department provides a mechanism for people to convey concerns about a lawyer; assesses information for regulatory risk; and streams matters to the discipline process or provides feedback and learning opportunities. This is part of the Law Society’s strategic goal of being a model regulator by proactively addressing lawyer skills while addressing disciplinary matters through a fair process. The Early Intervention department includes intake, assessment and resolution activities.

As key members of the Early Intervention team, the Assistants share responsibility, as assigned, for providing administrative support to the Early Intervention department.

Success in this position requires excellent communication, organizational, time management, and interpersonal skills, and strong attention to detail.

Key Responsibilities

• Provide administrative support and program assistance to the department.
• Organize and maintain files, filing systems, diarization systems, and databases.
• Prepare correspondence.
• Produce scheduled and ad hoc reports.
• Develop and maintain professional working relationships with staff, other departments, and internal and external stakeholders.
• Prepare, distribute, track, and follow up on correspondence, including assessment letters.
• Respond to phone, email and written inquiries, including providing information about Early Intervention processes and resources to lawyers, customers, and other departments.
• Open, close, and maintain individual files, including inputting data into database as required.
• Maintain bring-forward system for files.
• Maintain filing systems, including paper and electronic formats.
• Prepare scheduled and ad hoc reports including EI file status and metrics.
• Prepare, coordinate, and distribute Early Intervention resource materials.
• Schedule meetings and appointments, including catering and technology as required.
• Produce agendas and minutes.
• Prepare expense reports.
• Process time off requests and ensure accuracy of department time off calendar.
• Monitor and reply to shared email inboxes and folders, including the Conduct shared folder and Small Firm Practice Course inquiries.
• Assist with travel arrangements, as required.

Additionally you will :

• Provide coverage and support to other Early Intervention Assistant and Intake Specialists as required.
• Participate in continuous improvement initiatives, including identifying potential process improvements to administrative tasks.
• Remain interested in, and capable of, growing to meet changes and additional challenges that may be added to this position over time.
• Complete other tasks as assigned.

Qualifications

• Administrative Assistant or Legal Assistant diploma or a minimum of 3 years of relevant administrative experience.
• Proven ability to work independently and collaboratively within a strong team environment.
• High level of professionalism; excellent communication and interpersonal skills.
• Excellent time management skills, able to multi-task and prioritize.
• Strong analytical and organizational skills.
• Experience handling confidential and sensitive information.
• Possess strong research capabilities using internal and external resources.
• Strong writing and grammar skills with the ability to independently draft correspondence and other documents as required.
• Strong attention to detail and high degree of accuracy.
• Proven experience with creating documents and maintaining databases and filing systems.
• Excellent knowledge of relevant computer applications (Word, Outlook, Excel), customer relationship management systems, and web content management systems (SharePoint).

About the Law Society of Alberta

The Law Society of Alberta regulates the legal profession in the public interest by promoting and enforcing a high standard of professional and ethical conduct by Alberta lawyers.

We derive our authority from the Legal Profession Act of Alberta and set out standards through a Regulations and the Bylaws.

While we do not provide legal advice on specific cases, from our unique perspective as the regulator, we actively work with members of the justice system to improve the administration of justice for all Albertans.

What We Offer

• Work-life balance benefits that allow you to balance your career and personal commitments.
• Access to a free onsite gym and tenant lounge.
• Private Reflection Rooms to observe religious or cultural beliefs, meditate or take a mental health break.

We also offer a flexible hybrid working environment. In-office attendance is required on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays. You are also more than welcome to continue to work four or five days in the office if that is your preference.

Having multiple in-office days allows room for collaboration, social connections, mentorship, and cross-departmental interaction, while remote days still allow you to manage your work-life balance effectively.

Additional Information

The Law Society of Alberta values diversity in its workforce and equal access to opportunity. All inquiries and applications will be handled with the highest level of confidentiality.