Food And Beverage Supervisor

Gateway Casinos and Entertainment Limited; Penticton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a values-driven company as a Food & Beverage Supervisor, where your leadership will inspire a dedicated team to create outstanding guest experiences. In this dynamic role, you’ll set the tone for a fun and welcoming atmosphere, ensuring every guest leaves with a lasting impression. With opportunities for career growth and professional development, you’ll thrive in a fast-paced environment that values integrity, teamwork, and respect. If you’re passionate about hospitality and enjoy making a difference, this is the perfect opportunity for you.

Benefits

Career growth opportunities

Dynamic team environment

Professional development

Qualifications

• A people-first leader who cares about guest experience and team success.
• Strong communicator who motivates and empowers a team.

Responsibilities

• Lead the food & beverage team to deliver exceptional guest experiences.
• Handle guest inquiries and support staff training and development.

Skills

Leadership

Teamwork

Customer Service

Problem Solving

Communication

Education

Experience in Hospitality or Restaurants

Job description

About the Role:

At Gateway Casinos & Match Eatery & Public House, we are passionate about delivering exceptional guest experiences. As a Food & Beverage Supervisor, you will lead by example, ensuring every guest leaves with a lasting impression of outstanding service, warm hospitality, and a positive experience. We are looking for motivated, hardworking individuals who take pride in their work, love a fast-paced environment, and thrive on creating memorable experiences for guests.

What You’ll Do:

1. Lead and inspire the food & beverage team to deliver exceptional guest experiences.
2. Set the tone for a fun, welcoming, and professional atmosphere.
3. Ensure seamless operations by anticipating guest and team needs.
4. Uphold high standards of integrity, teamwork, and respect in every interaction.
5. Support training and development, empowering staff to take pride in their work.
6. Handle guest inquiries, concerns, and feedback with grace and professionalism.
7. Assist with scheduling, inventory, and business operations to maximize efficiency.
8. Be hands-on, jumping in where needed to keep the team running smoothly.
9. Encourage a culture of accountability, excellence, and pride in a job well done.

What We’re Looking For:

1. A people-first leader who genuinely cares about guest experience and team success.
2. Someone who takes pride in their work and enjoys the satisfaction of a job well done.
3. A self-motivated, mature individual who thrives in a fast-paced, team-oriented environment.
4. A problem-solver who remains calm, professional, and solutions-focused under pressure.
5. A strong communicator who knows how to motivate and empower a team.
6. Business-minded, understanding how great service drives success.
7. Experience in restaurants or hospitality is an asset but not a requirement.

Why Join Gateway?

1. Be part of a values-driven, guest-focused company.
2. Work in a dynamic, supportive, and rewarding team environment.
3. Enjoy career growth opportunities and professional development.
4. Experience the satisfaction of creating memorable experiences for guests.