Vehicle Processing Manager

Polestar; Montreal; On-site; CAD 70,000 - 100,000; Full time

Job summary

Polestar is seeking a Vehicle Processing Manager to oversee daily operations at port locations across Canada. This role involves ensuring on-time delivery of vehicles while maintaining compliance with quality standards. The ideal candidate will have a Bachelor’s Degree and extensive leadership experience, with a focus on process improvement and stakeholder collaboration.

Qualifications

• 5+ years of leadership experience in cross-functional teams.
• Basic knowledge of automotive technology and body repair.
• Professional certifications are a plus.

Responsibilities

• Oversee adherence to vehicle processing schedules at ports and processing facilities.
• Coordinate between factory and port/processing teams for requested actions.
• Conduct quality and process audits and report findings.

Skills

Leadership

Negotiation

Process Orientation

Attention to Detail

Relationship Building

Strategic Thinking

Education

Bachelor’s Degree or equivalent experience in port / processing operations

Tools

Microsoft Office Suite

Job description

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At Polestar, we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to oversee the daily operations at our port locations across Canada.

The Challenge

The Vehicle Processing Manager will be responsible for ensuring on-time delivery of vehicles from ports of entry or processing facilities to their final destinations. You will oversee compliance while maintaining strict quality and regulatory standards. This role involves managing quality and vehicle logistics in collaboration with internal and external stakeholders. You will aim to meet service level KPIs and contribute to process improvements through reporting.

Location and Travel

This role is primarily based in St-Eustache, QC, with an expectation of 10-15% overnight travel as needed.

This is a one-year contract position with immediate start, with high potential for extension or permanent employment.

Responsibilities

• Oversee adherence to vehicle processing schedules at ports and processing facilities.
• Coordinate between factory and port / processing teams for requested actions.
• Ensure timely processing of vehicles according to guidelines and business needs.
• Manage resourcing with port and processing teams.
• Handle offline vehicle quality issues within KPIs and SLAs.
• Provide guidance and training to port teams.
• Identify knowledge gaps and support staff development.
• Conduct quality and process audits and report findings.
• Collaborate with quality teams for vehicle reports and issue resolution.
• Ensure accurate invoicing protocols are followed.
• Coordinate with internal departments for model changes and logistics planning.

Qualifications

• Bachelor’s Degree or equivalent experience in port / processing operations.
• 5+ years of leadership experience in cross-functional teams.
• Professional certifications are a plus.
• Strong process orientation and attention to detail.
• Basic knowledge of automotive technology and body repair.
• Excellent relationship-building and negotiation skills.
• Ability to manage multiple projects simultaneously.
• Strategic thinking and adaptability to market changes.
• Proficiency in Microsoft Office Suite.

Our Values

We are committed to sustainability, inclusivity, and innovation, aiming to be climate-neutral by 2040. We believe in creating a diverse and collaborative environment to foster sustainable mobility and societal impact.

Interested?

If you're ready to join Polestar, apply now. We review applications continuously until the position is filled.

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