Technical Business Solutions Analyst

ZipRecruiter; Ontario; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Technical Business Solutions Analyst to support high-impact digital initiatives. This hybrid role involves bridging Technology and Marketing, managing documentation, and liaising with teams for project success. Enjoy half-day Fridays and a collaborative culture.

Benefits

Half-day Fridays

Hybrid Flexibility

Qualifications

• 4+ years as a Business Analyst or hybrid BA/PM in a tech-forward environment.
• Experience with multi-location retail or restaurant environments is an asset.

Responsibilities

• Lead business requirements gathering and translate into actionable technical specs.
• Liaise between internal teams and external vendors to ensure smooth delivery.

Skills

Communication

Collaboration

Documentation

Tools

Asana

Cloud Platforms

APIs

Payment Systems

Job description

Job Description

Job Title: Technical Business Solutions Analyst

Location: Hybrid / Vaughan, ON

Type: 12-Month Contract

Our client, a multi-location brand, is looking for a Technical Business Solutions Analyst to join their Digital and Technology teams to support high-impact digital initiatives. You’ll help bring clarity, structure, and momentum to projects that evolve quickly and require both technical understanding and business insight.

This role bridges Technology and Marketing, supporting project planning, process development, and implementation in a fast-moving, collaborative environment.

Key Responsibilities

• Lead business requirements gathering and translate into actionable technical specs
• Create and manage documentation: user stories, workflows, data flow diagrams, etc.
• Support project planning and light project management (Asana experience a plus)
• Liaise between internal teams and external vendors to ensure smooth delivery
• Evaluate technical solutions (cloud, APIs, payment systems) for business fit
• Help standardize frameworks and support change management during rollouts

What You Bring

• 4+ years as a Business Analyst or hybrid BA/PM in a tech-forward environment
• Strong communicator and collaborator across both technical and non-technical teams
• Experience with cloud platforms, APIs, or payment systems
• Proactive mindset, structured approach, and strong documentation skills
• Experience with multi-location retail or restaurant environments is an asset

Why This Role?

• Work on visible, fast-moving digital initiatives with real business impact
• Join a collaborative team with strong cross-functional support
• Enjoy half-day Fridays, hybrid flexibility, and a culture that values smart execution