Alpine Village Cabin Resort Front Desk Agent

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a family-owned resort nestled in the stunning Rocky Mountains! This exciting Front Desk Agent role offers a unique opportunity to connect with guests from around the world while providing exceptional service. Embrace the beauty of nature as you work in a dynamic environment, where every day brings new adventures and experiences. With competitive wages, a bonus system, and a supportive team culture, this position is perfect for those looking to make lasting memories while working hard. If you're outgoing, enjoy teamwork, and are ready for a rewarding seasonal experience, this is the job for you!

Benefits

Dynamic, Culturally Diverse Team

Team Activities

2 Consecutive Days Off

Competitive Wage

Gym Membership Incentive

Gratuities

Qualifications

• Advanced English fluency required; pleasant personality and guest service skills essential.
• Ability to stand for long periods and work within a team is necessary.

Responsibilities

• Process arrivals, departures, and reservations efficiently.
• Balance cash and provide information on hotel services and local attractions.

Skills

Guest Service Principles

Communication Skills

Teamwork

Computer Knowledge

Language Knowledge

Education

Previous Experience in Hospitality

Relevant Education

Job description

Alpine Village Cabin Resort Front Desk Agent

Anticipated Start Date: April 22, 2025

Employer: Company Name: Alpine Village Cabin Resort

Position Details:

1. Number of Positions Available: 2
2. Position Type(s): Full-Time, Part-Time
3. Position Duration: Seasonal
4. Staff Accommodation: No
5. Wage Range: $18.00 Hourly, Monthly, + Gratuity

Job Overview:

If you want the experience of a lifetime conquering mountain peaks, getting to know grizzly bears, or making friends from all over the world - Alpine Village Cabin Resort is the place for you! Our family-owned business is the perfect place for anyone looking to take on a new position while living within the backdrop of a beautiful national park in the Rocky Mountains. You'll be meeting team members from across the globe and get to participate in team events. You’ll spend your days in and around our amazing property and get the chance to see wildlife while working! Be prepared: we’re going to have some fun but also work pretty hard!

Essential job functions include but are not limited to the following:

1. Process telephone calls and e-mails
2. Process arrivals and departures
3. Take, cancel, and change room reservations
4. Balance cash and complete balance sheets, cash reports and related forms
5. Receive payment
6. Provide information on hotel facilities and services, and local points of interest
7. Arrange services required for guests with special needs
8. Perform related Front Desk duties as directed by Supervisor

Perks & Benefits:

1. Work in a dynamic, culturally diverse team from around the globe
2. Participate in team activities organized by us
3. 2 consecutive days off to better plan your adventures along the summer
4. Competitive wage and bonus system
5. Gym Membership Incentive
6. Gratuities

Position Requirements:

1. English Fluency Level required for position: Advanced
2. Must be legally eligible to work in Canada.
3. Previous experience or education an asset
4. Pleasant, outgoing personality
5. Knowledge of languages is an asset
6. Solid understanding of guest service principles
7. Good communication skills
8. Knowledge of computers
9. Ability to work within a Team
10. Comfortable standing for long periods of time (up to 8 hours)

Application Details:

How to Apply: Email

Contact Details: Please, send resume to [e-mail]

Documents Required: Resume