Manager Home and Community Care - RN - Full-time

VON Canada; Sarnia; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for Home and Community Care. This role involves leading a team of healthcare professionals to ensure quality client care and efficient service delivery. You will be responsible for staff training, operational management, and fostering strategic community relationships. The ideal candidate will have a strong nursing background, excellent leadership skills, and a passion for community health. Join a forward-thinking organization that values innovation and teamwork, and make a meaningful impact in the community.

Benefits

Flexible working hours

Professional development opportunities

Health benefits

Employee assistance program

Qualifications

• Registered Nurse with at least 5 years of relevant experience.
• Minimum of 2 years of supervisory experience required.

Responsibilities

• Directs and monitors delivery of client care services.
• Participates in budget preparation and financial performance management.
• Handles employee and client complaints related to service delivery.

Skills

Critical Thinking

Assessment Skills

Problem-Solving

Communication Skills

Organizational Skills

Leadership

Interpersonal Skills

Adaptability

Education

Post-secondary education in a related field

Registered Nurse certification

Tools

Microsoft Office

Job description

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: Home & Community Care - Nursing and Therapy
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: Yes
Location(s): Sarnia-Lambton, ON
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Manager Home and Community Care (HCC) - Registered Nurse provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality client care within their program area. The position is accountable for working as part of an integrated Regional management team to ensure the successful execution of site operational goals and for managing the delivery of in-home care services, staff hiring, supervision and training, client service programs, and team operations.

Key Responsibilities:

1. Directs and monitors delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures, and standards.
2. Assists staff to complete risk assessments, investigations of issues, injuries, and reporting related to client or employee incidents.
3. Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
4. Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are completed.
5. Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
6. Participates in budget preparation, financial performance management, and measurement reports.
7. Participates in local, regional, or national teams or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment, and Retention.
8. Develops team procedures and guidelines in collaboration with internal stakeholders to ensure best practices in task and program completion.
9. Builds and sustains strategic relationships with current, new, and prospective VON partners and community organizations.
10. Handles employee, family, and client complaints or issues related to service delivery, engaging other VON managers in resolution and escalating if necessary.
11. Participates in the on-call rotation.
12. Ensures occupational health and safety policies, programs, and activities are performed by staff in compliance with VON policies and the Occupational Health and Safety Act.
13. Assesses community needs and assists in developing business and funding proposals for emerging opportunities.
14. Supports department presentations and reports.
15. Completes internal and external reports, conducting relevant analysis and ensuring timely submission.
16. Performs risk assessments and investigates issues, incidents, or injuries as required.
17. Facilitates staff development and growth through team approaches, mentorship, and collaboration with practice leaders, educators, and clinical experts.
18. Provides clinical advice, support, and reference resources to service providers.
19. Assists with the delivery of in-home care services as needed.

Common Leadership Responsibilities:

1. Promotes VON's strategy and role as an integrated community care provider.
2. Aligns community opportunities with VON's strategic plan.
3. Provides leadership in unionized and non-unionized environments.
4. Coaches, advises, motivates, and leads staff to foster a positive workplace.
5. Promotes LEAN management practices.
6. Ensures mechanisms for staff feedback and organizational communication.
7. Completes performance and learning plans for all staff.
8. Promotes organizational goals through orientation, recognition, and motivation.
9. Leads client and family engagement initiatives and adheres to Accreditation Canada Standards.
10. Ensures a safe, healthy workplace in line with occupational health and safety regulations.
11. Supports work/life balance and professional development.
12. Encourages the use of technology for knowledge management.
13. Maintains confidentiality and safeguards personal information.

External and Internal Relationships:

1. Communicates proactively with home care teams and management.
2. Develops cross-departmental relationships to meet objectives.
3. Interacts with external organizations such as LHIN, CCAC, and community health agencies.

Education, Designations, and Experience:

• Post-secondary education in a related field.
• Registered Nurse with current certification.
• At least 5 years of experience in the relevant functional area.
• Minimum of 2 years of supervisory experience.
• Experience in community health and collaboration with community partners.
• Experience with negotiations, conflict management, financial management, and working with staff and volunteers.
• Experience in a unionized environment is an asset.

Skill Requirements:

• Excellent critical thinking, assessment, and problem-solving skills.
• Strong attention to detail.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office applications.
• Ability to organize work with minimal supervision.
• Strong organizational and interpersonal skills.
• Ability to work under pressure and manage priorities.
• Innovative thinking with LEAN principles.
• Strong networking and public relations skills.
• Leadership and team-building capabilities.
• Adaptability to change.

Other:

• Reliable transportation, valid driver’s license, and proof of insurance.
• Criminal Records Check and possibly Vulnerable Sector Search or Child Abuse Registry Check.
• Willingness to travel and work flexible hours.
• French language skills are an asset in designated areas.

Working conditions involve physical activity, mobility, and the ability to perform various movements, with an emphasis on safety and body mechanics.