Sales Support Quoting Specialist

Comtech; Gatineau; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading telecommunications company is seeking a Sales Support Quoting Specialist in Gatineau. The role involves preparing quotes, managing ERP data, and assisting the proposal team. Candidates should have strong customer service skills and experience with sales databases. This hybrid position offers a dynamic work environment.

Qualifications

• Basic knowledge of pricing and sales procedures.
• Experience in the emergency services / 911 industry is a plus.

Responsibilities

• Prepare quotes and responses for sales and sales channels.
• Assist with contract management activities and provide overflow support.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Education

Technical courses or training with networking knowledge

Tools

Microsoft Office

ERP

Job description

Job Title: Sales Support Quoting Specialist

Revision Date: 5/10/24

Duties / Deliverables:

• Experience with ERP or similar sales database systems;

Poste: Support commercial citant specialist

Location: Gatineau (Québec) / Hybrid remote

Date de révision: 3/4/24

Reporting To: Vice President of Marketing, Proposal and Product Management

Main Responsibilities:

• Prepare quotes and responses for sales and sales channels
• Assist the proposal team and contract management
• Handle contract administration functions, including managing and maintaining ERP data

Functions / Deliverables:

• Respond promptly and accurately to RFQ, information, or clarification requests via email, phone, and fax from business channels and clients
• Request and track deliverables from other departments required for quotes and customer requests
• Prepare quotes using design documents and pricing guidelines
• Coordinate and distribute sales documentation, including sales directives, price lists, and sales support documents
• Assist with contract management activities and provide overflow and backup support in preparing RFQs and RFI responses
• Accurately capture and update information in the ERP system
• Participate in sales planning meetings as needed

Skills / Qualifications:

• Basic knowledge of pricing and sales procedures
• Technical courses or training with networking knowledge preferred
• ERP or similar sales database experience
• Excellent customer service and communication skills in English (written and spoken); French is a plus
• Proficiency in Microsoft Office, especially Excel, and keyboard skills
• Good organizational and time management skills
• Experience in the emergency services / 911 industry is a plus

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Sales Support Specialist • Gatineau, QC, CA