Co-Manager (Luxury Apparels)

Danier; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian specialty apparel retailer seeks an inspiring sales leader with a passion for fashion. You will support the Store Manager, coach staff, and ensure excellent customer service while achieving sales goals. This full-time role offers competitive salary, professional training, and opportunities for growth as new locations open.

Benefits

Competitive salary with sales incentives

Professional sales training

Subsidized comprehensive group benefits

Generous product discounts

Qualifications

• Fashion retail experience as a key holder with proven sales track record.
• Open availability with a minimum of 4 shifts weekly including evenings and weekends.

Responsibilities

• Support Store Manager and ensure smooth execution of daily store activities.
• Build customer relationships through engaging customer service.
• Create and maintain visually appealing merchandising and window displays.

Skills

Customer Centricity

Leadership

Communication

Education

Degree in Business Administration

Tools

Excel

Word

POS

Job description

Are you an inspiring sales leader with a love of fashion?

Do you have a flair for merchandising and visual presentation?

If you answered YES, we want to talk with you!

What we offer….

A competitive salary with sales incentives, professional sales training, a subsidized comprehensive group benefits package and generous product discounts. You have an opportunity to grow as we open new locations.

Who we are…

At DANIER, every employee is considered a valuable asset to be respected and nurtured, both as an empowered individual and as a team member. Our relationship is built on trust, mutual respect and the sharing of ideas, resources and talent.

DANIER is a recognized Canadian specialty apparel retailer offering our customers high-quality, fashionable leather, wool, fashion co-ordinates and accessories at exceptional value.

What can you expect :

• Support and partner with Store Manager to ensure smooth execution of daily store activities and achievement of sales goals and metrics; perform assigned management tasks and sales coaching duties in Store Manager’s absence
• Conduct daily gear-up and assigned team meetings to update staff on performance expectations, best practices, sales goals, product knowledge, inventory and promotion activity, etc.
• Model DANIER’s professional sales and customer service standards and coach sales floor staff including reinforcing daily and weekly sales goals, monitoring sales team productivity and performance metrics and identifying areas for new training or skill checks
• Assist in recruiting and developing sales staff to develop skills in identifying, growing and motivating high-performing sales talent and in team building
• Build customer relationships through engaging customer service that makes the customer feel cared for and confident about their purchases
• Create and maintain visually appealing merchandising and window displays following brand standards and directives either personally or by delegating tasks to appropriate staff
• Oversee store operation and resolve issues regarding daily store staff scheduling, merchandise, loss prevention and maintenance of standards to ensure a safe and enjoyable shopping and working environment during assigned shifts
• Open and close the store and safeguard and secure premises and assets; count floats and report discrepancies; ensure completion of daily checklists and delegated tasks by assigned deadlines; perform bag checks and other loss prevention measures
• Document and escalate customer and employee issues requiring management intervention
• Participate in weekly management calls in Manager’s absence and report on key productivity and performance metrics, competitive activity, market conditions, etc. to share best practices and promote brand consistency
• Act as DANIER Ambassador in demonstrating and promoting Company mission, vision and values in daily conduct and decision-making
• Perform other related assignments, special projects and duties as required.

What the ideal candidate possesses :

• Fosters a customer centric environment
• Fashion retail experience as a key holder with a proven sales track record and team leadership exposure
• Meet or exceed KPI targets
• Chic attire and polished, presenting a professional appearance.
• Open availability with a minimum of 4 shifts weekly including evenings, weekends and public holidays as required
• Positive, optimistic, results-oriented attitude with a customer-first mindset
• Computer literacy and proficiency with email, Excel / Word, POS, staff scheduling applications, etc.
• Excellent English communication, interpersonal and conflict resolution skills
• A degree in Business Administration or a related field is a plus
• Well-developed professional sales, customer service and rapport building skills
• Hands-on leadership style with strong people development and management skills
• Strong time management, organization and follow through skills

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Customer Service, and Public Relations

Retail Apparel and Fashion and Retail Luxury Goods and Jewelry

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