General Transportation Adjuster

Crawford & Company (Canada) Inc.; Edmonton; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Transportation Claims Adjuster to join their dynamic team in a hybrid work environment. This role involves evaluating large loss claims in property and transportation, negotiating settlements, and maintaining strong client relationships. The successful candidate will leverage their extensive claims handling experience and strong report writing skills to navigate complex situations and collaborate with various stakeholders. This opportunity not only promises professional growth but also allows you to make a meaningful impact in the community by helping individuals during challenging times.

Benefits

Performance-based incentives

Ongoing training and career development

Benefit programs for wellness

Culture of respect and inclusion

Qualifications

• 5+ years of experience in handling large loss claims.
• Active adjuster license or working towards CIP and/or FCIP designation.

Responsibilities

• Review and analyze experts’ reports and direct independent experts.
• Identify subrogation opportunities and manage litigation plans.

Skills

Claims Handling

Report Writing

Customer Service

Project Management

Education

CIP Designation

FCIP Designation

Job description

Job Description

The successful candidate will be a General Transportation Claims Adjuster working in a hybrid setup in Edmonton, Alberta. They will evaluate large loss claims, focusing on property (commercial and transportation) claims through loss investigation, and be responsible for negotiating settlements following provincial licensing requirements while maintaining production levels and customer relationships.

Responsibilities

1. Review and analyze experts’ reports
2. Select and direct independent experts
3. Identify and pursue subrogation opportunities
4. Secure and manage litigation disposition plans and budgets
5. Record file activities and transactions accurately in Crawford and Company and client systems
6. Maintain accurate expense accounts
7. Work with the manager to maintain client relations
8. Collaborate with all facets of the insurance community, including brokers, risk managers, legal counsel, and regulators

Qualifications

• 5+ years of claims handling experience in large loss, transportation, heavy equipment, and cargo losses
• Background in construction and property, specializing in project management, quantification, and appraisal
• Experience in commercial policy interpretation and market recommendations
• Active adjuster license or working towards CIP and/or FCIP designation
• Reliable transportation and a valid driver’s license
• Willingness to travel regularly to loss sites
• Strong report writing skills
• Team player with excellent customer service skills
• Willing to work in a dynamic environment with growth opportunities

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. By helping to restore their lives, we help restore our community — one claim at a time.

At Crawford, employees are empowered to grow, act boldly, and innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We seek the next generation of leaders to join us.

We come from over 70 countries and speak dozens of languages, reflecting our global audience. Despite our vast reach, we operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com

Our total compensation includes competitive salary, performance-based incentives, benefit programs supporting financial, physical, and mental wellness, ongoing training and career development, sustainability initiatives, and a culture of respect, collaboration, entrepreneurial spirit, and inclusion.