Manager Court Operations

Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario; Windsor; On-site; CAD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking an experienced leader to manage court operations and drive strategic initiatives. This role emphasizes collaboration, innovation, and inclusivity, aiming to enhance service delivery in a dynamic environment. As the Manager of Court Operations, you will inspire your team, manage stakeholder relationships, and lead change management efforts. This position is vital for ensuring efficient justice services while fostering a positive workplace culture. If you are passionate about public service and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Strong leadership behaviors and attributes to guide teams effectively.
• Experience in managing financial resources and developing budgets.

Responsibilities

• Direct the delivery of court services and lead strategic initiatives.
• Manage multiple large-scale projects and empower team growth.

Skills

Leadership

Change Management

Relationship Management

Strategic Planning

Communication

Education

Bachelor's Degree

Master's Degree

Job description

Are you an experienced leader with high standards and a collaborative approach who can inspire others? Are you experienced in managing through times of change and transformation, while maintaining a commitment to service delivery excellence? Have you successfully partnered with diverse stakeholders to achieve mutual goals?

If so, consider this exciting role with the Ministry of the Attorney General where you will direct the delivery of court services, lead strategic initiatives to modernize service delivery, and pro-actively manage stakeholder relationships.

About the Court Services Division

The Ministry of the Attorney General is responsible for the fair, accessible, and efficient delivery of justice services to Ontarians. Court Services Division manages more than 170 court offices in communities across the province providing criminal, civil and family courts and related justice services that are efficient and effective. The Court Services Division is committed to a diverse, respectful and professional workplace that reflects OPS values.

Please note: This dynamic frontline essential role thrives on your physical presence at the office. The Manager of Court Operations is expected to be on site 5 days a week. The position may require infrequent travel to other locations as needed. This position may be used to fill future vacancies.

About the job

Create the Work Environment

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

Deliver on Business Goals and Priorities

Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. As the Manager, Court Operations, you will,

• Be a proactive and innovative leader, motivating your team and colleagues across government to deliver exceptional results in a challenging and fast-paced environment.

• Empower your team of staff to grow and develop to their full potential, fostering a culture of diversity, inclusion, equity and excellence.

• Manage multiple large-scale projects to implement new programs and services across the division.

• Represent the ministry on local/ area committees comprising representatives from stakeholder groups to discuss and resolve service needs.

• Lead local or regional change management, strategic and modernization initiatives, and evaluating the change process to identify impacts and additional implementation requirements.

• Manage the administration and operation of court offices by establishing objectives, priorities, standards of performance and controls consistent with regional and divisional plans and standards.

What you bring to the team

Management and Leadership Skills:

• You demonstrate the leadership behaviors, attributes and mindsets to lead the OPS into the future.

• You have a strategic, team-focused leadership style to deliver on integrated program objectives while facilitating a positive and productive working environment.

• You are committed to innovation and service excellence and motivate staff through times of change.

• You develop, build, and lead organizational capacity through positive and values-based leadership, inclusive and engaged teams, and partnerships.

• You have experience managing financial resources and reporting, developing the multi-year budget and resource plans.

Relationship Management and Communication Skills:

• You are known for developing and sustaining strong staff, client and stakeholder relationships.

• You have demonstrated success in identifying and managing contentious issues and determining resolutions through consultation and negotiation.

• You are a skilled communicator with experience translating ideas into business cases, operational plans, reports and presentations.

• You can provide leadership within the local community, develop collaborative working relationships and promote stakeholder support for court reform initiatives.

Technical Skills:

• You have knowledge of human resources theories, principles, policies and collective agreements to develop organizational capacity which includes succession planning, performance management, talent management, organization and job design and labour relations management.

• You can interpret and apply legislation pertaining to court operations.

Strategic Thinking and Change Management:

• You demonstrate strategic planning skills to contribute to policy development.

• You can evaluate program issues, determine the scope of analysis to support business improvement, and identify risks and impacts on priorities.

• You demonstrate the ability to lead regional change management, strategic and modernization initiatives, and oversee ministry strategic plans for court services.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

Apply by: Thursday, May 22, 2025 11:59 pm EDT