Dispatch, Safety, Maintenance, and Operations Support Person

Northern Plains Transport Ltd.; Rural Municipality of West St. Paul; On-site; Full time

Job summary

Northern Plains Transport Ltd. is seeking a dispatcher to support their operations across various teams. Responsibilities include managing fleet maintenance, ensuring safety compliance, and dispatching orders. The ideal candidate will possess strong communication skills, experience in the trucking industry, and a valid driver license. This safety-sensitive role offers a competitive wage and comprehensive benefits.

Benefits

Competitive starting wage of $30.00/hour

Comprehensive benefits including health, dental, and prescription drugs

Opportunities for personal and professional growth

Qualifications

• Experience as a petroleum dispatcher or similar in the trucking industry.
• Tech-savvy with the ability to learn new systems.
• A valid Class 5 Driver License is required; a Class 1 license is an asset.

Responsibilities

• Monitor and update the automated Fleet Maintenance System.
• Oversee the Driver Daily Log portal to ensure compliance.
• Communicate daily with internal and external customers.
• Receive and dispatch orders from customers.

Skills

Proficiency in English

Knowledge of Bengali

Knowledge of Tagalog

Knowledge of Hindi

Accurate data entry skills

Attention to detail

Strong organizational skills

Excellent communication skills

Critical thinking

Teamwork

Education

High school diploma

Post-secondary degree

Tools

Transportation software (Motive, Office Track, Carriers Edge)

Job description

Northern Plains Transport Ltd. is an innovative leader in selling, marketing, and distributing petroleum products, equipment, and supplies to industrial, commercial, agricultural, and retail customers in Canada.

ROLE :

This position works within Northern Plains Transport, and third-party data management systems supporting our Dispatch, Safety, Maintenance, and Operations teams. Personnel work on rotating shifts providing coverage 7 days per week. The work shift is 12 hours per day, from 07:00 to 19:00, with 1 hour for lunch. There is a requirement for on-call availability with the dispatch cell phone during off-duty hours while on shift cycle.

RESPONSIBILITIES :

1. Maintenance : Monitor and update the automated Fleet Maintenance System. Review Automated Daily Vehicle Inspection Reports, identify maintenance & repair items reported by drivers, and perform other duties as assigned.
2. Safety - HS&E : Monitor and update the automated Driver Qualification System. Oversee the Driver Daily Log portal to identify non-compliance with regulatory standards. Assist drivers in maintaining compliance. Other duties as assigned.
3. Operations : Communicate daily with internal and external customers. Support and guide driving staff. Assist the production team as needed, including lifting or moving items weighing up to 20kg. Other duties as assigned.
4. Dispatch : Receive and dispatch orders from customers. Prioritize deliveries based on urgency, importance, and routing. Use phone or computer to dispatch drivers, equipment, and response personnel. Monitor delivery routes and statuses, provide real-time updates on orders, traffic, weather, and highway conditions. Record data and activities in the system.

QUALIFICATIONS AND SKILLS :

Proficiency in English (oral and written). Knowledge of Bengali, Tagalog, or Hindi is an asset. Experience as a petroleum dispatcher or similar in the trucking industry. Familiarity with transportation software such as Motive, Office Track, and Carriers Edge. Tech-savvy with the ability to learn new systems. Understanding of equipment maintenance terminology and requirements. Accurate data entry skills, attention to detail, and strong organizational skills. Ability to multitask and prioritize effectively. Excellent communication and active listening skills. Sound judgment, critical thinking, self-motivation, and teamwork. A high school diploma or post-secondary degree. This is a safety-sensitive role requiring pre-employment and random drug and alcohol testing. A valid Class 5 Driver License is required; a Class 1 license is an asset.

CORE VALUES :

All employees are committed to Northern Plains Transport Ltd.'s core values: Integrity, Accountability, Flexibility & Adaptability, Proactive Learning.

BENEFITS :

Competitive starting wage of $30.00/hour, plus comprehensive benefits including health, dental, prescription drugs, and extended health care.

HOW TO APPLY :

Internal candidates should apply directly to the Operations Manager. External candidates should submit a cover letter and resume to the provided email address. Only qualified applicants will be considered.

Northern Plains Transport Ltd. thanks all applicants. Our mission is to provide innovative solutions, deliver superior products, and exceptional service. Our vision is to be our customers' most valued and trusted business partner. We offer opportunities for personal and professional growth. We are an equal opportunity employer committed to diversity and inclusion in the workplace.