Application Management Senior Specialist

Hamilton Barnes; Ontario; Remote; CAD 150,000; Full time

Job summary

A leading Financial Services company is seeking a Change Management Specialist for a remote contract. The role involves developing and maintaining IT Change Management standards, ensuring alignment with ITIL practices, and managing stakeholder communication. Ideal candidates will have extensive experience in IT Change Management and strong interpersonal skills.

Qualifications

• 7 – 10 years of experience in IT Change Management.
• Demonstrated knowledge of principles and methodologies of IT Change Management.
• Excellent relationship building skills.

Responsibilities

• Manage prioritization and categorization of IT Change Management requests.
• Oversee risk assessments for proposed changes.
• Continuously evaluate and enhance the IT change management process.

Skills

IT Change Management

Communication

Interpersonal Skills

Risk Assessment

Stakeholder Management

Influencing Skills

Education

Bachelor’s degree in business administration, Computer Science, Information Systems

Tools

ServiceNow

Job description

Change Management Specialist (Remote Contract) : Up to $75 per hour ($150k Annually) A leading Financial Services company is seeking an IT Change Management specialist for a long term contract opportunity! Remote work! Join a highly technical IT Team! Develop, implement, and maintain IT Change Management standard and procedures to provide for a well-structured process across the Enterprise, ensuring alignment with ITIL best practices and organizational needs.

• Manages the prioritization and categorization of IT Change Management requests in coordination with EPMO.
• Oversee risk assessments for proposed changes and ensure proper testing and validation are conducted before implementation.
• Coordinate with business units, IT support, and other stakeholders to communicate upcoming changes, timelines, and expected impacts.
• Identify, assess, and mitigate potential risks with proposed changes and anticipate resistance; Conduct readiness assessments, evaluate results, and present findings to senior management regarding the status of change requests, incidents, and potential risks.
• Ensure changes comply with internal IT governance policies, standards, and external regulatory requirements.
• Continuously evaluate and enhance the IT change management process to improve efficiency, reduce costs, and minimize risks.
• Utilize the IT Change Management system to monitor, track and report changes to include report distribution and development of Change Management dashboards.
• Utilize the IT Change Management system to create a consolidated change schedule to include the identification and resolution of scheduling conflicts.
• Bachelor’s degree in business administration, Computer Science, Information Systems, or equivalent experience
• 7 – 10 years of experience in IT Change Management
• Demonstrated knowledge of principles and methodologies of IT Change Management.
• Excellent communication and interpersonal skills for managing stakeholders and leading teams.
• Excellent relationship building skills and ability to influence others.
• Knowledge of ServiceNow a plus.

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