Retail Shift Leader - Whitecourt

Canna Cabana; Whitecourt; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company as a Part Time Shift Leader, where your leadership and customer service skills will shine. This role offers the chance to oversee daily operations, support management, and guide a dedicated team in a retail cannabis environment. As a pivotal part of a growing brand poised for global recognition, you will enjoy significant opportunities for personal and professional growth, along with unlimited bonus earning potential. If you are passionate about the cannabis industry and thrive in a dynamic team setting, this is the perfect opportunity for you to make an impact.

Benefits

Growth Opportunities

Unlimited Bonus Earning Potential

Qualifications

• 2+ years experience in retail, preferably in cannabis.
• Valid SellSafe and QCW licenses required for retail cannabis.

Responsibilities

• Assist in supervising daily store operations and staff management.
• Lead by example in sales and customer service during shifts.
• Ensure compliance with health, safety, and company policies.

Skills

Customer Service Skills

Sales Orientation

Time Management

Teamwork Skills

Troubleshooting Skills

Communication Skills

Leadership Skills

Diplomacy

Education

High School Diploma

Vocational or Technical Training

Tools

Microsoft Office Suite

Job description

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Minimum Requirements

• Must have valid SellSafe and QCW to work in a retail cannabis store
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store.