Department supervisor full-time - 7062 clareview

The Home Depot Canada; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join a leading home improvement retailer as a Department Supervisor, where you will lead a team to deliver exceptional customer service and drive sales. You will manage staffing, performance, and ensure compliance with safety standards. This role offers opportunities for personal and professional growth within a supportive environment.

Benefits

Health and Dental Benefits

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Qualifications

• 1-2 years of experience as a supervisor or leading teams.

Responsibilities

• Leading and inspiring associates to provide exceptional customer service.
• Managing associate performance through development and feedback.
• Ensuring all Safety and Asset Protection standards are followed.

Skills

Organizational Skills

Interpersonal Skills

Customer Service Skills

Decision-Making Ability

Problem-Solving Skills

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating, and inspiring associates to perform at their best, encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams, and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full-Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates

What you will be doing:

1. Leading and inspiring associates to build relationships with our customers, associates, and peers to provide exceptional customer service and achieve top-line sales with strong merchandising and product knowledge.
2. Ensuring department staffing levels meet business needs.
3. Managing associate performance through development, communication, rewards, recognition, and providing ongoing feedback.
4. Reviewing sales and other reports with the assistant manager to make recommendations for improvement in inventory, overhead organization, and cross-merchandising to drive sales.
5. Maintaining 100% in-stock and overhead organizational plans.
6. Investigating, resolving, and escalating customer issues as appropriate.
7. Communicating store sales, events, and promotional activities through rallies and weekly department meetings.
8. Ensuring all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What we are looking for:

• Ability to work a flexible schedule, including days, evenings, and weekends.
• Excellent organizational, interpersonal, and customer service skills.
• Excellent decision-making ability and problem-solving skills.
• 1-2 years of experience as a supervisor or leading teams.