Benefits, Disability & Wellbeing Manager

Benefits, Disability & Wellbeing Manager

1 Robert Speck Pkwy, Mississauga, ON L4Z 2G5, Canada Req #1125

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know! #youbelonghere

The Benefits, Disability and Wellbeing Manager is responsible for the strategic design, implementation, and leading the day-to-day functionality and administration of the Benefits Disability, & Wellbeing programs, including post-retirement benefit programs. Manage a team of 3.

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

About The Role:

• Develop and manage comprehensive employee benefits programs, including health, dental, vision, life insurance, disability, and flexible spending accounts.
• Provide guidance and counsel to employees, HR and HRIS team members and managers. Review and update plan documents and internal websites.
• Partner with brokers, vendors, and insurance carriers to negotiate competitive rates and ensure quality service delivery. Ensure all data exports are working as expected and that members are successfully onboarded and offboarded.
• Conduct regular market analysis to maintain competitive benefits offerings.
• Develop and deliver effective communication materials, presentations, and resources to enhance employee understanding of available programs.
• Lead open enrollment processes, including communication strategy, employee education, and system configuration.
• Facilitate the projection of the annual benefits budget through the preparation of member data and other relevant reports.

Disability & Wellbeing Management:

• Lead the disability and leaves claim and accommodation process.
• Be the escalation point of contact and guide Sr Disability Specialist with difficult claims and arrange for alternate methods such as an Independent Medical Exam (IMEs) as required, to clarify capabilities.
• Ensure STD/LTD claims and workplace injuries/accommodations requests are submitted on time to the external Disability Management partner through the online portals, and the required documentation from employer are completed and filed with the appropriate parties in a timely manner.
• Partner with Symcor’s external service provider team to ensure compliance to the disability/leave process and manage a proactive, efficient and effective process. Institute an appropriate cadence of case reviews.
• Manage all wellbeing initiatives and implement holistic employee wellbeing initiatives, including mental health, financial wellness, and other wellbeing programs.
• Partner with internal stakeholders to promote an inclusive, supportive, and healthy workplace culture.
• Track program participation and effectiveness, recommending improvements as necessary.

What You Need To Succeed:

Education:

• College or University graduate or equivalent education and work experience. Completion of a recognized Human Resources Management certificate program. CEBS designation preferred.

Experience:

• 5+ years experience in Canadian Benefits administration.
• Knowledge of HR trends and best practices specific to Benefits and wellbeing programs.
• Strong understanding of benefits governance.

Skill Requirements:

• Strong mathematical skills for financial analysis with the ability to prepare cost/benefit determinations.
• Proven analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficient or expert in Excel, Word and PowerPoint, and familiarity with HRMS.
• Proven ability to work well independently as well as within a team environment.
• Experience working in a non-unionized and unionized environment preferred.

What’s In It For You:

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.