Vacation Desk Coordinator, Accident Benefits & Bodily Injury

Desjardins Group; Aurora; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Vacation Desk Coordinator to provide essential administrative and operational support. In this role, you will manage employee vacation requests, maintain calendars, and offer technical support for various projects. You will also conduct research and analysis to enhance operational processes. With a focus on customer satisfaction and adaptability, you will play a key role in driving continuous improvement within the organization. This position offers a competitive salary, flexible vacation, and a supportive work environment that values diversity and inclusion.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of two years of relevant experience required.
• Intermediate knowledge of Excel and Microsoft 365 apps is essential.

Responsibilities

• Manage employee vacation requests and maintain calendars.
• Provide technical support for projects and operational issues.
• Conduct technical studies and serve as a resource for solutions.

Skills

Decision Quality

Customer Focus

Situational Adaptability

Nimble Learning

Action Oriented

Education

College diploma in a related field

Tools

Excel

Microsoft 365

Job description

Temporary position for 13 months.

As a Vacation Desk Coordinator, Accident Benefits & Bodily Injury, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. You may be responsible for one or more sub-specialties, such as data entry, data processing and verification of database data integrity.You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

• Manage employee vacation requests through the annual bid process and maintain/update various calendars on an ongoing basis

• Responsible for maintaining daily operational support through various tasks and other support as required

• Provide technical support for projects and operational issues

• Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans

• Roll out and maintain software and manual and automated processes. Train users

• Prepare technical notes to enhance the skills and knowledge of users and their teams

• Help business partners follow your unit’s processes and use its business solutions, tools and systems

• Support your unit’s continuous improvement

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field

• A minimum of two years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Intermediate knowledge with excel and Microsoft 365 apps

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-05-22