Strategic Account Manager- Underground Hard Rock Contract Mining

Komatsu Brasil International; Ontario; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the mining sector is seeking a Strategic Account Manager for their Underground Hard Rock Contract Mining division. The ideal candidate will have a strong background in sales and management, with a focus on developing strategies to enhance market share. This role involves significant travel within the US and Canada, and the candidate must possess excellent leadership and communication skills. Join a diverse and inclusive team committed to sustainability and innovation.

Benefits

Health and dental coverage

Vision insurance

Life insurance

Disability benefits

Wellness accounts

Pension plan with company matching

Paid vacation

Company-supplied tools

Qualifications

• At least 5 years of management experience in direct sales.
• Strong knowledge of the underground Hardrock mining industry.

Responsibilities

• Develop sales strategies to increase market share in contract mining.
• Ensure customer satisfaction and timely issue resolution.
• Provide regular reports on business activities.

Skills

Leadership

Communication

Relationship-building

Education

Bachelor’s Degree in a mining-related discipline

Bachelor’s Degree in Business Administration

Job description

Strategic Account Manager - Underground Hard Rock Contract Mining

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Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in over 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business, and the planet thrive together. Since its founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development, and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.

Komatsu offers an extensive employee benefits package designed to enhance well-being, including health and dental coverage, vision, life insurance, disability benefits, wellness accounts, a pension plan with company matching, paid vacation, and company-supplied tools. We pride ourselves on a diverse and inclusive culture, with a 4/5 rating on Glassdoor.

Visit our website https://www.komatsu.com/careers/ for more information.

Job Overview

We are seeking a seasoned sales professional to support our Hard Rock Underground Contract Mining business. If you are strategic, enjoy challenges, and want to make an impact in the region, we want to hear from you.

Reports to: General Manager Hard Rock

Shift: Monday-Friday

Safety Sensitive: Yes — drug & alcohol testing, physical demand fit testing, RCMP criminal record check, and submission of a 5-year provincial driving record are required.

Travel: Up to 50% within the US and Canada.

Relocation: Not offered for this position.

Key Job Responsibilities

• Develop sales strategies with leadership teams to increase market share in contract mining.
• Contribute to strategic plans for revenue expansion and work with product managers on customer strategies.
• Implement dealer management and selection processes related to contract mining customers.
• Investigate competitors and conduct market research to maintain competitiveness.
• Assess customer potential with Komatsu Hard Rock products.
• Perform opportunity analyses by customer and site.
• Maintain accurate customer records.
• Develop and execute business targets, including revenue and resource planning.
• Set long-term targets supported by budgets and goals.
• Ensure customer satisfaction and timely issue resolution.
• Coordinate with customers and internal teams to meet customer needs.
• Provide regular reports on business activities and customer satisfaction.

Qualifications / Requirements

• Bachelor’s Degree in a mining-related discipline or Business Administration.
• At least 5 years of management experience in direct sales.
• Familiarity with underground mining industry and product applications.
• Experience in tender submissions and contract negotiations.
• Strong knowledge of the underground Hardrock mining industry.
• Leadership skills, relationship-building, and excellent communication skills.
• Bilingualism is an asset.

We value diversity and are committed to an inclusive environment. We acknowledge the traditional and ancestral lands of Indigenous Peoples across Turtle Island and strive for reconciliation and respectful partnerships.

Accommodation during the recruitment process is available upon request.

Only qualified applicants will be contacted. Unsolicited resumes from agencies require a valid agreement; otherwise, they are considered property of Komatsu.