Lead Park Ranger

City of Vancouver - CA; Vancouver; On-site; Full time

Job summary

The City of Vancouver is seeking a Lead Park Ranger to enhance community engagement and oversee park operations. This role involves leading a team, enforcing regulations, and ensuring a positive park experience across various facilities. Ideal candidates will have strong communication skills, experience in a leadership role, and a commitment to community service. Join a diverse and inclusive workplace dedicated to sustainability and quality of life for all residents.

Qualifications

• Experience leading a unionized team is preferred.
• Valid BC Driver’s License required.
• Police Record Check needed.

Responsibilities

• Lead and mentor Park Rangers in daily operations.
• Monitor call lines and adjust shifts as needed.
• Provide information and guidance to park users.

Skills

Communication

Situational Awareness

De-escalation

Education

Completion of Grade 12

Tools

First Aid

CPR C

AED

Job description

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Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver is committed to becoming a City of Reconciliation. Vancouver ranks as one of the world’s most livable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help embody our commitments to sustainability, reconciliation, equity, and quality of life for all residents.

Consider joining our team in an innovative, inclusive workplace. Working at the City of Vancouver offers a rewarding career where you play a key role in equitable access to services, ethical governance, and addressing citizens' needs with integrity and dedication.

Main Purpose and Function

The Lead Park Ranger is committed to community engagement and enhancing the park experience across over 200 parks, including green spaces, sports facilities, play areas, pathways, beaches, and nature preserves. The role involves leading a team of Park Rangers in daily operations, including briefings, field support, administrative tasks, supervising staff, planning, training, stakeholder engagement, incident investigations, and participating in planning activities. The Lead Park Ranger also advises park users, enforces regulations, and serves as an escalation point for issues.

Specific Duties/Responsibilities

• Lead and mentor Park Rangers in daily operations.
• Assist in developing schedules, operational plans, and training materials.
• Monitor call lines, revise schedules, and adjust shifts as needed.
• Work with vulnerable populations, connecting them to services.
• Escalate issues to superiors when necessary.
• Perform field duties as required.
• Oversee park facilities and enforce bylaws.
• Provide information and guidance to park users.
• Administer First Aid and handle complaints.
• Ensure harmonious use of park facilities.
• Manage access to park facilities and gates.
• Verify timesheets and assist with fleet management.
• Perform other duties as assigned.

Education and Experience

• Completion of Grade 12 plus related courses or equivalent experience.
• Experience leading a unionized team is preferred.
• Standard First Aid, CPR C, AED certification.
• Valid BC Driver’s License.
• Police Record Check; Security Workers License is an asset.

Knowledge, Skills, and Abilities

• Knowledge of operations, bylaws, and regulations.
• Familiarity with park areas, hazards, and natural history.
• Skills in de-escalation, situational awareness, and communication.
• Ability to enforce rules and perform First Aid.
• Physical ability to walk or bike long distances and work in various weather conditions.
• Strong record-keeping and reporting skills.

A Police Record Check is required, confirming no criminal charges or convictions related to the position.

Drivers License and Record Checks

Applicants must submit:

• Five-year ICBC Driver’s Abstract.
• Claims History from ICBC.
• Out-of-province/country abstract if less than five years in BC.

Business Unit/Department: Board of Parks & Recreation (1400)

Affiliation: CUPE 15 Parks

Employment Type: Temporary Full Time

Position End Date: December 2025

Salary: Pay Grade GR-019: $34.30 to $40.34 per hour

Application Close: May 25, 2025

Vancouver is committed to diversity and inclusion. Indigenous peoples, people of color, 2SLGBTQ+ persons, and persons with disabilities are encouraged to apply. Accommodations are available during the process upon request.

Before clicking Apply now, ensure your application is complete and submitted by the closing date. Upload your cover letter and resume, and answer any application questions related to the role’s requirements.