Automotive Used Car Technician

Jeep, Chrysler, Dodge of Ontario; Ontario; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled Automotive Used Car Service Technician to join their dynamic team. This role involves servicing and repairing used vehicles, ensuring the highest quality of work and customer satisfaction. The ideal candidate will have extensive experience, preferably within a dealership, and hold relevant certifications. You will be responsible for performing diagnostics, routine maintenance, and ensuring compliance with safety standards. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you to advance your career in the automotive industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Company Paid Vacation

Paid Holidays

Qualifications

• 5+ years of experience as a Used Car Service Technician required.
• ASE certification preferred for specialized areas like brakes or engine performance.

Responsibilities

• Perform quality repair work in accordance with dealership standards.
• Complete system diagnostics and automotive troubleshooting.
• Communicate with service advisors regarding service status.

Skills

Automotive Repair

Customer Service

Problem-Solving

Communication Skills

Technical Diagnostics

Physical Stamina

Education

High School Diploma or GED

Post-Secondary Automotive Training

Tools

Automotive Diagnostic Tools

Job description

Overview

The Automotive Used Car Service Technician services and repairs used vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least 5+ years of Used Car Service Technician experience required (dealership experience preferred) or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Effectively and accurately perform quality repair work in accordance with dealerships and factory standards.
• Check all fluids and maintenance-related parts and top-off or replace fluids or filters/parts as required.
• Perform routine service inspections or tests and complete standard maintenance jobs.
• Road-test vehicles to ensure quality repair work was completed.
• Maintain cleanliness of vehicles while performing service or repairs.
• Ensure that the required documentation is complete and is in compliance with regulations and standards.
• Follow all shop policy, procedure, safety, and environmental rules.
• Help maintain shop appearance and safety standards and ensure the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attend all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Perform other duties as assigned.

Qualifications

• 5+ years Used Car Service Technician experience required (dealership experience preferred)!
• Able to drive both automatic and standard-transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance preferred.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self-motivated with solid work habits.
• Valid California driver’s license with a clean driving record.
• Ability to diagnose and repair a variety of makes and models a MUST!