Technician (Fibre Drop)

AFL; Calgary; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company that is a leader in the fiber optics industry, dedicated to providing innovative solutions and exceptional customer service. This role offers the chance to work in a dynamic environment where your contributions will directly impact the quality of service provided to clients. You will be part of a collaborative team that values adaptability, problem-solving, and attention to detail. With opportunities for professional growth and a commitment to employee well-being, this position is perfect for those looking to advance their careers while making a difference in the community. Embrace the chance to work with cutting-edge technology and be part of a company that truly cares about its employees.

Benefits

Extended Health and Dental

Vision Care

Life Insurance

RRSP Matching

Employee Assistance Program

Work Perks Program Discounts

Employee Events

Qualifications

• Strong mechanical and analytical ability with a passion for client service.
• Ability to manage a physically demanding workload and work at heights.

Responsibilities

• Provide exceptional customer service and troubleshoot technical issues.
• Operate equipment safely and maintain it in excellent working condition.

Skills

Customer Service Excellence

Mechanical Ability

Analytical Thinking

Problem Solving

Attention to Detail

Interpersonal Skills

Adaptability

Team Player

Education

High School Diploma

Tools

Hand Tools

Power Tools

Test Equipment

Job description

AFL is a leading provider of integrated solutions in the fiber optics industry. By offering expertise, products, and services in engineering, construction, and installation and repairs, AFL provides end-to-end solutions for customers’ broadband networks. From being environmentally-conscious to ensuring a healthy and safe working environment, AFL invests in its employees. AFL proactively engages with its communities through grants, service projects, environmental initiatives and more. Through a culture of commitment and collaboration, the company is a trusted advisor for customers in the telecom, oil and gas, and utilities markets. AFL is proud of its impact on communities, connecting people with innovative technologies, exceptional products and high-quality services.

We have a reputation in the fiber optics industry for consistently being at the forefront of technology and innovation. Want proof? We were founded in 1984 with a single product, fiber optic ground wire. Today, we sell thousands of products and services to multiple markets across the globe and have become a billion-dollar company in revenue. Not only do we have a track record for growth and financial stability, but we are also backed by Fujikura, a $6 billion company with a 128-year history of product innovation. With our culture of commitment and professional growth opportunities, AFL will give you the opportunity to reach new heights and take your career to the next level.

AFL has operations in Canada, the U.S., Mexico, Europe, Asia and Australia and is a wholly-owned subsidiary of Fujikura Ltd. of Japan.

Responsibilities

• Providing unparalleled customer service excellence
• Use ladders or bucket trucks to access aerial locations
• Accessing Fiber Optic Terminals to connect cables
• Adhering to existing practices and standards to ensure consistent quality
• Operate equipment and vehicle in a safe manner
• Ensure vehicle and test equipment are maintained in excellent working condition
• Trouble shoot technical issues swiftly and accurately
• Work indoors and outdoors in all weather conditions
• Work in enclosed spaces and aloft
• Perform other duties as requested, directed or assigned
• Enhancing Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
• Adhere to and promote the environmental, health & safety policies of AFL

Personal Qualities

• Flexible - open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
• Detail oriented - excellent attention to detail with the ability to follow through on assigned tasks
• Independent - ability to work well under limited supervision
• Analytical Thinking/Problem Solving - capable of complex reasoning analysis
• Results focused - driven to achieve
• Interpersonal skills - able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business
• Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
• Team Player skills - possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

Qualifications

• Passion for client service
• Strong mechanical and analytical ability
• Ability to do fine, precise work with their hands
• Must be able to work at height of 30 feet
• Ability to manage a physically demanding workload
• Proficient in operating hand and power tools, and test equipment
• Normal color vision to work with color-coded wiring
• Fluent in English

Working Conditions

• Physically demanding workload
• Work location: work in locations that preclude the ability to return home
• Work hours: various shifts as assigned (morning, evening, weekend, and statutory holidays)
• Travel may be required.

Why Work for AFL

• We Care: Our Employees are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, Employee and Family Assistance Program and more.
• We Include: AFL is an equal opportunity employer that’s committed to accessible, inclusive employment.
• We Develop: We enthusiastically support learning and advancement opportunities for our team members.
• We Reward: Abundant discounts with various retailers via our Work Perks Program.
• We have Fun! Employee Events throughout the Year!
• We Connect…. #WeareAFL

Disclaimer: This job description does not constitute a “contract” between the employee and the employer. The job description duties may change at the discretion of the employer and/or the employer may request the employee to perform duties that are not listed on the job description.