Solutions Engineer - K8s Support - Customer 1st - REMOTE

Living Talent; Buxton (ND); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is expanding its Solutions Architecture & Engineering team to meet growing business demands. This role involves collaborating with enterprise clients across various sectors, managing the complete customer lifecycle from presale to support. Candidates should have extensive experience in engineering and operations, particularly in cloud and hybrid environments. If you're passionate about technology and customer success, this opportunity offers a chance to make a significant impact in a dynamic and supportive environment.

Qualifications

• 5+ years in engineering and operations, focusing on systems and software.
• Experience supporting customers in solutions or customer success roles.

Responsibilities

• Collaborate with customers to guide them through the full lifecycle.
• Maintain comprehensive documentation for customer interactions.

Skills

Systems Engineering

Software Engineering

Infrastructure Management

Customer Support

Orchestration Technologies

Containerization Technologies

Cloud Computing Services

Linux (Bash, Shell scripting)

Programming in Python

Programming in Go

Programming in C

Education

Degree in Engineering

Degree in Computer Science

Degree in Electrical Engineering

Degree in Computer Engineering

Job description

Scaling Solutions Architecture & Engineering Team

We are expanding our Solutions Architecture & Engineering team to support our growing business needs.

Customers:

• External, enterprise clients across various industries
• Focus areas include CloudOps, DevOps, Platform, Infrastructure
• Work with Cloud and Hybrid environments

Primary Roles & Responsibilities:

• Collaborate with, guide, and support both new and existing customers
• Manage the full customer lifecycle: presale, setup, installation, and support
• Maintain comprehensive documentation

Skills & Experience:

• Over 5 years of experience in engineering and operations (systems, software, infrastructure)
• At least 2 years supporting external customers in solutions, customer success, or support roles
• Experience with orchestration and containerization technologies
• Knowledge of cloud computing services (compute, networking, storage)
• Experience with AKS, EKS, GKE
• Familiarity with cloud-native technologies
• Proficiency in Linux (Bash, Shell scripting)
• Programming skills in Python, Go, C
• Degree in Engineering, Computer Science, Electrical Engineering, Computer Engineering, or related discipline is preferred