Account Coordinator

Overview

The Account Coordinator supports various account teams to ensure the timely, cost-effective, quality management of all client projects. This individual is expected to demonstrate the important characteristics that make us the Veritas brand.

Responsibilities

1. Writes contact reports and client memos.
2. Ensures media database and contact lists are relevant and up-to-date.
3. Develops and maintains work plans and monitors workflows and assignments on all projects.
4. Understands the structure of a press release and has exposure to development of press releases, backgrounders, blogs, etc.
5. Understands the time tracking system and takes initiative to ensure timely and profitable completion of projects.
6. Tracks time and submits timesheets on schedule.
7. Proactively communicates any challenges meeting allotted deadlines and budgeted time to managers.
8. Understands all agency protocols and processes.
9. Monitors, analyses, and distributes media coverage.
10. Effectively interprets online and social media objectives and strategies based on client briefs.
11. Conducts intelligence gathering and research for new business targets and clients and makes recommendations.
12. Provides tactical support on client program deliverables under the direction of Account Manager or Director.
13. Assists in the development of presentations as required.
14. Provides logistics support on client events.
15. Understands and can use Online Marketing technologies and keeps abreast of best practices and latest developments.

Qualifications

1. University degree preferably in PR, Media Relations, or related industries.
2. Understanding of measurement tools including MR2P.
3. Minimum 3 months related experience.
4. Conducts research and prepares reports.
5. Understanding of the media industry.
6. Understanding of the current online media landscape.
7. Competent computer and database literacy in PowerPoint, Excel, and Word (MAC platform also).
8. Solid communication abilities, including writing and editing.
9. Ability to undertake activities with minimal to no direction (work autonomously).
10. Ability to manage a variety of projects at the same time (multi-tasking).
11. Knowledge of the industry, competitive environment, and media contacts.

Agency Corporate Responsibilities

1. Demonstrated understanding and commitment to our mission, vision, values, and character.
2. Collaboration on agency activities/working groups.
3. Participation in training opportunities and memberships to improve skills and increase understanding of the industry.
4. Has a positive attitude.
5. Expresses an interest and desire to learn more about the activities of the agency.
6. Interest and participation in agency CSR commitments.