Entry Level Benefits Specialist - Remote

American Income Life Insurance Company; Ontario; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the insurance industry seeks dedicated representatives to build long-term relationships with clients. The role involves distributing benefit materials, handling customer service inquiries, and explaining individualized policies. Ideal candidates will thrive in a supportive team environment and stay informed about new products and services.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Responds to client requests for coverages.

Job description

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long term relationships with clients and meet them where they are most comfortable... their home.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Dispatches incoming customer phone calls.
• Accepts customer calls and returns customer calls.
• Responds to client requests for coverages while representing their best interests.
• Creates and explains individualized policies via our Needs Analysis system.
• Works and learns from management teams to stay up to date on new products, services, and policies.