2526-070 - General Merchandise Lead (TS9) - Ivany Campus

Havens Alliance Group - Executive & Technology Talent Solutions; Dartmouth; On-site; CAD 44,000 - 53,000; Full time

Job summary

An established industry player is seeking a General Merchandise Lead to support their dynamic bookstore operations. This full-time role involves coordinating purchasing, managing inventory, and enhancing marketing strategies for both in-person and e-commerce sales. The ideal candidate will possess a strong background in retail purchasing and merchandising, along with excellent interpersonal and communication skills. With a commitment to diversity and inclusion, this position offers an exciting opportunity to contribute to a vibrant educational environment while developing your career in a supportive team setting.

Qualifications

• Minimum three years' experience in retail purchasing and merchandising.
• Post-secondary bookstore experience is an asset.

Responsibilities

• Support the Bookstore Manager in coordinating merchandise buying and inventory.
• Assist with customer service and store upkeep during peak times.

Skills

Retail Purchasing

Merchandising

Product Management

Customer Service

Marketing Principles

Problem Solving

Interpersonal Skills

Critical Thinking

Education

Post-secondary Certificate or Diploma in Business

Tools

Microsoft Office Suite

Point of Sale Systems

Inventory Management Software

Canva

Microsoft Excel

Job description

Operational Support

General Merchandise Lead (TS9)

Education

Ivany Campus

Dartmouth, Nova Scotia

Bookstore

Term Full-time Position: Commencing approximately June 9, 2025 and ending approximately July 22, 2026

Application deadline is 11:59PM, May 15, 2025

Competition No. 2526-070

Salary range: $44,897.17 to $52,720.85 annually

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business, Marketing or a related field.

• You have a minimum of three years' experience (full-time equivalent) in retail purchasing, merchandising and/or product management, preferably in relevant product categories such as apparel, stationery and gifts (an equivalent combination of education, training and/or experience may be considered).

• Demonstrated understanding of the higher education retail business, including creativity in buying, managing inventory, and implementing e-commerce strategies to meet the expectations of customers in this unique environment.

• Proven success in product management, purchasing, merchandising and leadership.

• Occupational experience that includes post-secondary bookstore experience, and/or marketing experience would be considered an asset.

• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, e-mail, Point of Sale systems, and eCommerce.

• Experience with Inventory Management Software would be considered an asset.

• Experience with analysis (e.g. Microsoft Excel or Inventory management reporting) would be considered an asset.

• Experience with Canva or equivalent software would be considered an asset.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills and can interact at all levels of an organization.

• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• Familiarity with marketing principles and strategies, including promotions, digital marketing, and customer engagement initiatives to drive sales and enhance the customer experience.

• Skills in developing and implementing marketing campaigns, including email marketing, social media advertising, and promotional event planning would be considered an asset.

• Familiarity with managing online retail platforms and web content management systems to optimize digital storefronts would be considered an asset.

• You have specific technical occupational knowledge and skill in general merchandise forecasting, buying, marketing, sales projections, and inventory management.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to a bookstore or retail environment.

• You have proven records and information management skills and abilities specifically related to a bookstore or retail environment.

• You demonstrate a strong commitment to excellence.

• You are dedicated to life-long learning.

Responsibilities

Reporting to the Bookstore Manager, you will be responsible for supporting them in coordinating general merchandise buying, sales, and inventory, including marketing, in person and e-commerce sales for the pan-provincial campus bookstores. You will also be engaged in bookstore operations, assisting the administrative assistants at metro campuses during peak times of the year with customer service, general upkeep of the store, as well as prepping for and aiding in semester rushes.

Additional Information

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.