E&I Operations Director - Services

Graham Industrial Maintenance; Calgary; Hybrid; CAD 180,000 - 240,000; Full time

Job summary

Graham Industrial Maintenance seeks an Operations Director for Electrical & Instrumentation Services to lead a new business line with full P&L responsibility. The role focuses on strategic growth, client development, and expanding self-perform capabilities across Western Canada, while aligning with governance, safety, and financial controls.

The position requires deep E&I expertise, a strong industry network, and proven leadership to scale services, manage risk, and deliver profitable outcomes

Qualifications

• 15+ years of progressive experience in electrical and instrumentation services, with leadership responsibility for operations and growth.
• Proven success growing a business unit, service line, or market with profitability and client development accountability.
• Strong understanding of electrical and instrumentation construction, maintenance, turnarounds, and sustaining capital work.

Responsibilities

• Lead growth by expanding E&I Services across targeted markets.
• Build strategic customer relationships and identify opportunities to increase revenue.
• Champion self-perform delivery and expand value across projects and portfolios.
• Drive revenue, profitability, forecasting, and resource planning for E&I services and contracts.
• Lead within Graham's governance framework and risk management processes.
• Build a high-performing organization with scalable processes and accountability.

Skills

Leadership

Operations leadership

Business development

Strategic planning

Governance

Risk management

Electrical & instrumentation

MV systems

Education

Engineering degree or diploma

Equivalent education/experience

Job description

Career Opportunities: E&I Operations Director - Services (32009)

At Graham, one of North America’s largest general contractors, we don’t just maintain assets, we extend their life and maximize their value. As part of our Services Division, you’ll contribute to critical work across the region, supporting sectors such as oil and gas, petrochemical, renewable energy, power, mining, forestry, underground, heavy construction, maintenance, turnarounds, and sustaining capital.

Here, your work has purpose. Your safety and growth are supported. And your impact is lasting.

Your Impact Starts Here

The Operations Director of Electrical & Instrumentation (E&I) Servicesis responsible forthe strategic development, operational leadership, and full profit and loss accountability forGraham's E&I Services business within the Services Division.

This role combines entrepreneurial leadership with disciplined operational governance toestablishand grow a new business line focused on electrical and instrumentation services, including maintenance, turnarounds, sustaining capital projects, and specialty construction services. The Operations Director will build organizational capability,establishmarket presence, and develop customer relationships while ensuring full alignment with Graham's corporate governance, risk management, safety, and financial oversight requirements.

The successful candidate will possess deep technical expertise in electrical and instrumentation construction and maintenance, a strong industry network, proven operational leadership experience, and a demonstrated ability to build and scale service-based businesses.

Your Role in Building What Matters – From Office to Site

• Lead Business Growth: Develop and execute strategies that expand Graham's Electrical & Instrumentation Services business across targeted industrial and commercial markets
• Build Strategic Customer Relationships: Drive business development activities, strengthen client partnerships, and identify opportunities to increase market share and revenue growth
• Champion Self-Perform Delivery: Collaborate with internal stakeholders to expand E&I self-perform capabilities and enhance value across Graham's project and service portfolios
• Drive Operational & Financial Performance: Maintain accountability for revenue, profitability, forecasting, resource planning, and the successful execution of E&I services and contracts
• Lead Within a Governance Framework: Ensure the business operates in alignment with Graham's governance requirements, delegated authorities, risk management processes, and HSEQ standards
• Build a High-Performing Organization: Establish scalable processes, develop operational capability, and foster a culture of accountability, collaboration, and continuous improvement

The Right Tools for the Job

• Education: Degree or diploma in Engineering, Engineering Technology, Construction Management, Business, or a related field. An equivalent combination of education and industry experience will be considered
• Experience: 15+ years of progressive experience within the electrical and instrumentation services sector, including leadership responsibility for operations, business performance, and growth
• Business Leadership: Demonstrated success growing a business unit, service line, or market sector with direct accountability for profitability, strategy execution, and customer development
• Industry Knowledge: Strong understanding of electrical and instrumentation construction, maintenance, turnarounds, sustaining capital work, and specialty industrial services
• Technical & Functional Skills: Proven ability to develop strategic customer relationships, secure new work, lead operational teams, and make sound commercial decisions within a structured governance environment. Experience with medium-voltage electrical systems is required; exposure to high-voltage generation, transmission, and distribution systems is considered an asset

Working Conditions

• Work Arrangement: Hybrid office and field-based leadership role supporting operations, business development, and customer engagement activities
• Travel Requirements: Significant travel throughout Western Canada and other operating regions as required
• Work Environment: Regular client meetings, site visits, operational reviews, and business development activities. Availability to support critical project activities, turnarounds, and major customer initiatives as required

#LI-ONSITE #LI-FullTime

At Graham, we’re building more than structures, we’re building futures. Join a team that delivers excellence from the ground up and makes a lasting impact across Canada.

We’re proud to be an Equal Opportunity Employer and are committed to an inclusive, accessible workplace. Accommodations are available throughout the hiring process when requested. Please contact [e-mail] for accommodation requests.

Unsolicited resumes or candidate profiles will not be accepted and will become the property of Jardeg/Graham.