E-Commerce Operations Specialist

PERGOLUX; Vancouver; Híbrido; CAD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health insurance

Retirement plan options

Paid vacation and sick days

International, collaborative work env.

Professional growth opportunities

Team culture & events

Employee discounts on PERGOLUX product

Complimentary snacks and beverages

Descripción de la vacante

PERGOLUX is seeking an E-Commerce Operations Specialist to own the health and optimization of our US storefront from our Metrotown hybrid office. You’ll ensure catalog accuracy, smooth PDPs and campaigns, and collaborate with US sales, marketing, and global digital teams.

You will monitor KPIs, lead QA for storefront themes, localization, pricing, and discounts, and maintain data integrity across product listings and Google Merchant Center feeds.

Formación

• 1–3 years in e-commerce ops or webshop management.
• Experience with Shopify and digital analytics platforms.
• Attention to detail with mobile-first testing for localization and pricing.

Responsabilidades

• Perform daily end-to-end health checks on PDPs, carts, and checkout.
• Lead pre-release QA for storefront themes, localized content, discounts.
• Configure and test promotional campaigns and discounts in Shopify.
• Maintain US catalog integrity across product listings and feeds.
• Analyze weekly KPIs and provide actionable optimization insights.

Conocimientos

Shopify operations

Digital analytics

Cross-functional communication

Herramientas

Shopify

GA4

Google Merchant Center

Descripción del empleo

As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and flawless campaign execution across all customer touchpoints. Operating in a hybrid capacity from our Metrotown office, you will collaborate closely with regional leadership, US Sales and Marketing, and our global digital teams to maintain peak performance and high-converting storefront journeys.

At PERGOLUX, we design and deliver Scandinavian-inspired outdoor living solutions, fostering an ambitious, supportive, and design-led global culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity.

What You’ll Do

• Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows, proactively identifying and resolving issues before they impact customers.
• Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
• Configure, test, and manage digital promotional campaigns and discount logic in Shopify, coordinating go-live timing in sync with marketing launches.
• Maintain catalog integrity across all US product listings, spec sheets, and Google Merchant Center feeds to guarantee data and pricing accuracy.
• Analyze and report weekly storefront KPIs—including conversion rates, funnel drop-offs, and site speed—providing actionable insights and immediate optimizations.

What You’ll Bring

• 1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
• Exceptional attention to detail with a disciplined, mobile-first testing mindset to catch discrepancies in localization, pricing, and visual presentation.
• Proven analytical capability using tools such as GA4 or Shopify Analytics to diagnose funnel friction and communicate findings clearly to cross-functional teams.
• Strong written and verbal communication skills, paired with a collaborative approach and the initiative to escal and resolve roadblocks swiftly.
• Flexibility to coordinate effectively across international time zones and an egoless, proactive attitude aligned with PERGOLUX core values.

Benefits

• Comprehensive health insurance coverage.
• Retirement plan options.
• Paid vacation and sick days.
• An international, collaborative work environment that values creativity and innovation.
• Professional growth opportunities in a rapidly scaling e-commerce company.
• Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
• Employee discounts on all PERGOLUX products.
• Comfortable workspace with complimentary snacks and beverages.

Compensation Range: CA$60K - CA$70K