E-Commerce Fulfillment Supervisor

Chatters Limited Partnership; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Chatters Limited Partnership as an E-Commerce Fulfillment Supervisor to lead and shape our new Vaughan warehouse operations. You'll oversee all aspects of operations, including receiving, shipping, and inventory management, while building a motivated team in a dynamic and innovative environment. We're seeking a proactive leader eager to contribute to our growth and community.

Benefits

Health and dental benefits

RRSP employer contributions program

Flexible hours

Discounts on salon services and products

Access to top beauty product brands

Wellness programs

Qualifications

• Strong leadership skills with a proven track record.
• Experience with warehouse management systems and Microsoft Office.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee warehouse operations, inventory management, and shipping processes.
• Lead and mentor a team; ensure compliance with safety regulations.
• Drive efficiency improvements and maintain accurate inventory records.

Skills

Leadership

Organization

Communication

Problem Solving

Tools

Warehouse Management Systems (WMS)

Microsoft Office

Shipping Software

Excel

Job description

About Us

At Chatters, we’re not just a company — we’re a community. We’re passionate about hair, beauty, and building strong foundations that support creativity, collaboration, and innovation at every level of the business. As we expand with a brand-new warehouse at our Chatters store location in Colossus - Vaughan, we’re looking for a driven and organized E-Commerce Fulfillment Supervisor who’s excited to help us build something from the ground up.This is your opportunity to be part of a growing company where your leadership will directly contribute to operational success and team culture. If you're a proactive problem-solver who thrives in a fast-paced environment and takes pride in getting things done right — we want to hear from you!

What You’ll Do

As an E-Commerce Fulfillment Supervisor, you’ll be hands-on in shaping our new Vaughan warehouse operations. Here’s a look at your day-to-day:

• Oversee all warehouse operations including receiving, picking, packing, shipping, and inventory management.
• Help set up and optimize warehouse layout and processes during the build-out phase.
• Lead, train, and mentor warehouse staff to ensure productivity, safety, and teamwork.
• Maintain accurate inventory records and ensure timely stock replenishment to store and online channels.
• Coordinate with store management, head office, and logistics partners to support business needs.
• Monitor KPIs and drive continuous improvement in warehouse efficiency and accuracy.
• Ensure compliance with safety regulations and company policies.

Who You Are

We’re looking for someone who has:

• Strong leadership skills with a track record of building and motivating teams.
• Familiarity with warehouse management systems (WMS) and Microsoft Office tools.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to lift, move, and handle products as required (up to 50 lbs).
• Comfortable working in a fast-paced environment and adapting to change.
• Product knowledge and customer service/e-commerce experience is an asset.
• Computer proficiency – must be experienced with WMS, order tracking systems, and shipping software (e.g., FedEx, UPS, or online marketplaces). Ability to use Excel, email, and barcode scanning tools to manage inventory and shipping documentation effectively.
• Flexibility to work 6:30am to 3pm each day.

Why You’ll Love Working with Us

• Be a part of a new chapter with Chatters, contributing to the successful launch of our Colossus-Vaughan warehouse.
• Creative freedom: We encourage fresh ideas and innovative thinking. Your contributions will make an impact from day one.
• Collaborative environment: Work alongside passionate individuals who support each other and foster growth.
• Growth opportunities: We offer professional development programs and opportunities to grow within the company.
• Perks & Benefits: Health and dental benefits, RRSP employer contributions program, flexible hours, discounts on salon services and product, access to top beauty product brands, high traffic/busy salon, wellness programs … to name a few!

How to Apply ->Ready to join our community?Submit your online application today!

Check us Out – https://www.chatters.ca

Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.