E-Commerce Brand Advocate Analyst - 12 Month Contract

The Home Depot; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Home Depot is seeking an E-Commerce Brand Advocate Analyst for a 12-month contract in Toronto. This role involves collaborating with vendor partners to optimize eCommerce strategies, utilizing data analytics to drive decision-making, and managing various cross-functional projects. Ideal candidates will possess strong communication skills and a background in eCommerce analytics.

Qualifications

• 3-5 years related experience required.
• Familiarity with key eCommerce metrics and best practices.
• Engaging storyteller capable of navigating difficult conversations.

Responsibilities

• Build strong relationships with vendor partners.
• Leverage eCommerce expertise to create dashboards and reports.
• Prioritize eCommerce projects including new product onboarding.

Skills

Strong communication

Data analytics

Project management

Education

University / College degree in related area

Tools

Excel

PowerPoint

Tableau

Adobe Analytics

Looker

Job description

E-Commerce Brand Advocate Analyst - 12 Month Contract

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview :

The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

As a Brand Advocate (BA) Analyst, you will work with a number of vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements :

Key Responsibilities :

As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions. You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis, and others.

• Analyst :

You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business. The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

As part of account management, you will create tickets, follow up on project status with internal teams, and occasionally help to populate forms for back-end data quality.

• Action Oriented
• Drives Results
• Communicates Effectively
• Plans and Aligns

Skills :

• Clear, Concise and Persuasive Communication : Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
• Confident presenting to larger groups (20+ attendees) including senior-level executives.
• Engaging storyteller with ability to navigate difficult conversations.

Aptitude for Data Analytics & eCommerce Expertise :

• Familiarity with key eCommerce metrics and best practices.
• Intermediate to advanced Excel and PowerPoint skills.
• Experience with Tableau, Adobe Analytics, Looker, and similar analytics tools is an asset.

Organization and Project Management Skills :

• Effectively prioritize projects with a high volume of competing requests.
• Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager / Direct Reports :

Reports to Brand Advocate Supervisor

Travel Requirements :

• Travel to Toronto Store Support (SSC) location multiple times per month
• Occasional visits to the GTA Home Depot stores

Physical Requirements :

• Extended sitting

Hybrid Work : Remote

Travel to SSC and store locations when required

Working Conditions : Office, Store

University / College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience :

3-5 years related experience required

Minimum Leadership Experience :

Not required

Certifications : None

Other Requirements / Assets :

Experience with Looker, Tableau, Adobe Analytics an asset

Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset

J-18808-Ljbffr

Create a job alert for this search

Brand Advocate Month • Old Toronto, ON, Canada