DYNAMITE - Team Leader FT - Carrefour de L'Estrie

Groupe Dynamite; Sherbrooke; On-site; CAD 42,000 - 62,000; Full time

Job summary

Groupe Dynamite in Sherbrooke is seeking a Team Lead to promote a positive shopping experience and build lasting relationships with customers. You will support daily store operations and uphold brand standards.

You will help optimize inventory, process shipments, replenish the sales floor, and assist with eCommerce order fulfillment while leading by example in a fast-paced environment. This role requires a passion for fashion and strong interpersonal skills.

Qualifications

• High school diploma and willingness to learn in a retail setting.
• 2 years of retail experience is an asset.
• 1 year of experience as a team lead, preferably in retail.
• Customer-oriented with a passion for fashion.
• Strong problem solving and decision-making abilities.
• Demonstrates exceptional interpersonal skills to build relationships.
• Excellent time management to multitask in a busy store.
• Organized, hands-on teammate with proactive approach.
• Able to work in a fast-paced environment with high attention to service.
• Social media skills and knowledge of mobile devices and computers are assets.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Promote a positive shopping experience and build lasting customer relationships.
• Contribute to day-to-day store operations and inventory management.
• Maintain brand and visual merchandising standards and directives.
• Assist with shipment processing and sales floor replenishment.
• Support eCommerce order fulfillment and stock control.
• Lead by example to drive sales and customer satisfaction.

Skills

Interpersonal skills

Customer-oriented

Time management

Organizational skills

Problem solving

Proactive

Social Media Skills

Mobile devices knowledge

Computer skills

Education

High school diploma

Job description

Overview

At Dynamite, we amplify magnetic confidence through a curated wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and connect with our community to help women feel effortless, magnetic, and unapologetically themselves, you belong here!

Our core strengths are rooted in our team, our innovation, and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

Job summary

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In order to do so, you play an important role in the day to day operations of the store. You contribute to optimizing inventory management, and to increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store. You also contribute to the management of the inventory through shipment processing, sales floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store!

Qualifications

• High school diploma
• 2 years of retail experience is an asset
• 1 year of experience as a team lead, preferably in a retail environment
• Has passion for fashion & Is customer-oriented
• Has strong problem solving skills and decision- making abilities
• Demonstrates exceptional interpersonal skills with a natural ability to build relationships
• Demonstrates effective time management skills to execute multiple tasks simultaneously
• Loves to keep things organized; Is a hands-on teammate, who takes a proactive approach to all tasks
• Has the ability to work in a fast-paced environment, while delivering an exceptionally high level of attention and service
• Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
• Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs

What we have to offer…

• A competitive base salary and bonus plan, and a comprehensive benefits program that meets your needs; you will be at the forefront of a growing organization that understands the importance of investing in people!
• A personal clothing employee discount
• Learning and development programs to grow and exploit full potential
• Educational support program
• Employee referral program: be our best ambassador!

Our promise…

No day will be like the last - we aim to be better today than we were yesterday.

A little bit about how we hire….

We are committed to employment equity and making the application process as fair and efficient as possible! Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by our hiring team.Candidates that are retained will be contacted for an interview.