Dynamics 365 Functional Solution Architect (Finance and Supply Chain)
NTT Data Americas, Inc.
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Job summary
NTT DATA Americas, Inc. is seeking a Dynamics 365 Finance & Supply Chain Management Functional Solution Architect to lead functional design, discovery sessions, and backlog refinement for client engagements.
You will translate business requirements into user stories with acceptance criteria, collaborate with onshore/offshore teams, and ensure solutions align with business priorities, quality, and delivery timelines.
Qualifications
- Minimum 5 years of hands-on functional experience with Microsoft Dynamics 365 Finance & SCM.
- Experience leading functional workstreams in a client-facing environment.
- Strong ability to translate business needs into actionable user stories and design guidance.
- Proven capability to engage with senior stakeholders and manage expectations.
- Knowledge of Agile delivery practices (backlog, sprint planning, UAT) and data migration concepts.
Responsibilities
- Act as the primary functional contact for client stakeholders and project sponsors.
- Lead discovery sessions, workshops, and backlog refinement.
- Translate requirements into user stories with acceptance criteria and business rules.
- Lead fit-gap analysis to determine standard vs. custom solutions.
- Produce functional design documentation and ensure testability and traceability.
- Collaborate with technical teams to define solution designs and data migration approaches.
- Maintain awareness of D365 F&SCM architecture, security roles, and release-management considerations.
- Mentor functional consultants and coordinate work across onshore/offshore resources.
Skills
Education
Tools
Job description
Act as the primary day-to-day functional contact for client business stakeholders, product owners, and project sponsors.
Build trusted relationships with client teams through proactive communication, strong domain understanding, and reliable delivery.
Lead functional discovery sessions, workshops, backlog refinement sessions, and solution-design discussions.
Advise clients on D365 F&SCM standard capabilities, leading practices, process improvements, and solution trade-offs.
Own the functional direction of the engagement, ensuring solutions remain aligned with business priorities, project scope, and long-term supportability.
Communicate risks, dependencies, decisions, scope impacts, and recommendations clearly to both business and technical audiences.
Requirements, User Stories & Functional Design
Elicit, analyze, challenge, and elaborate business requirements with client stakeholders.
Convert business requirements into well-defined user stories, including acceptance criteria, business rules, process flows, assumptions, dependencies, and priority.
Facilitate backlog grooming and prioritization with client product owners and delivery teams.
Lead fit-gap analysis to determine whether requirements can be met through standard configuration, process changes, integrations, extensions, or custom development.
Produce high-quality functional design documentation, including process maps, functional design documents, configuration workbooks, data requirements, and test scenarios.
Ensure user stories and functional designs are complete, unambiguous, testable, and ready for development.
Techno-Functional Solution Design
Translate functional requirements and user stories into clear technical approaches for developers, integration teams, data teams, and solution architects.
Partner with technical leads to define solution designs for extensions, reports, workflows, integrations, security, data migration, and automation.
Provide functional input into Technical Design Documents, ensuring technical solutions meet business intent and are maintainable.
Evaluate and recommend the appropriate approach between standard configuration, extension, integration, reporting, Power Platform capability, or process redesign.
Collaborate on integration requirements involving APIs, OData, data entities, EDI, middleware, and third-party applications.
Support the definition of data migration requirements, including source-to-target mapping, data validation, reconciliation, and business sign-off.
Participate in design reviews and challenge solutions that create unnecessary customization, technical debt, performance risk, or support complexity.
Maintain awareness of D365 F&SCM architecture, extensibility principles, security roles, data entities, batch processing, and release-management considerations.
Lead functional workstreams and coordinate activities across functional consultants, developers, testers, and client subject matter experts.
Support sprint planning, daily delivery coordination, backlog management, and functional issue resolution.
Review delivered functionality against user stories, acceptance criteria, and functional designs.
Define and support functional unit testing, system integration testing, user acceptance testing, regression testing, and defect triage.
Assist client stakeholders with UAT planning, test-script development, test execution, and sign-off.
Support deployment readiness, cutover planning, release communications, and post-deployment stabilization.
Identify opportunities for continuous improvement in business processes, solution design, team delivery practices, and client adoption.
Provide functional leadership, direction, mentoring, and quality oversight to functional team members.
Coordinate work across onshore, offshore, client, and partner resources as applicable.
Promote a collaborative, accountable, and client-focused delivery environment.
Support estimation, planning, resource coordination, and status reporting for functional workstreams.
Contribute to engagement governance by tracking functional deliverables, risks, decisions, issues, and dependencies.
Ensure documentation, knowledge transfer, and operational handover materials are complete and current.
Typical activities in this role include:
Meeting daily with client stakeholders to discuss priorities, clarify requirements, review progress, and resolve issues.
Facilitating workshops to define future-state processes and elaborate user stories.
Reviewing user stories with product owners and refining acceptance criteria before development begins.
Working with developers to explain business requirements and agree on the technical approach for enhancements or integrations.
Reviewing functional and technical designs to ensure they are aligned with D365 F&SCM leading practices.
Supporting sprint ceremonies, including planning, backlog refinement, stand-ups, demos, and retrospectives.
Answering functional questions from development and testing teams throughout the delivery lifecycle.
Reviewing configuration, completed development, reports, interfaces, and workflows against expected business outcomes.
Leading defect triage sessions and prioritizing remediation activities with client and delivery teams.
Preparing client-facing status updates, decision logs, functional documentation, and delivery plans.
Mentoring functional consultants and reviewing their work products for quality and completeness.
Identifying risks, dependencies, scope changes, and opportunities to improve the solution or delivery approach.
Minimum 5 years of hands-on functional experience with Microsoft Dynamics 365 Finance and Supply Chain Management.
Demonstrated experience leading functional workstreams, project teams, or delivery teams in a client-facing environment.
Strong experience engaging directly with business stakeholders on a daily basis, including senior leaders, process owners, and subject matter experts.
Proven ability to lead discovery, requirements gathering, fit-gap analysis, user-story elaboration, and functional design activities.
Experience translating functional requirements into clear technical approaches for development and integration teams.
Experience delivering D365 F&SCM implementation, enhancement, transformation, or application managed services engagements.
Strong expertise in one or more D365 F&SCM functional areas, such as:
Supply Chain Management
Inventory Management
Procurement and Sourcing
Warehouse Management
Transportation Management
Asset Management
Finance, including General Ledger, Accounts Payable, Accounts Receivable, Budgeting, Fixed Assets, or Cash and Bank Management
Experience working with D365 F&SCM integrations, data migration, reporting, and security requirements.
Strong knowledge of Agile delivery practices, including user stories, acceptance criteria, backlog management, sprint planning, and UAT.
Excellent written and verbal communication skills, with the ability to communicate effectively with business and technical audiences.
Strong understanding of D365 F&SCM configuration, business processes, data entities, and functional dependencies.
Ability to assess requirements and recommend configuration, customization, integration, reporting, or process-change options.
Working knowledge of D365 F&SCM extensibility principles and the ability to collaborate effectively with X++ development teams.
Familiarity with integrations using REST APIs, OData, data entities, EDI, and middleware platforms.
Understanding of data migration processes, including data mapping, transformation, validation, and reconciliation.
Familiarity with D365 security concepts, including roles, duties, privileges, and segregation-of-duties considerations.
Exposure to Azure DevOps, Lifecycle Services (LCS), release management, and environment-management processes is preferred.
Ability to review technical designs and ensure that proposed solutions meet functional intent and long-term supportability requirements.
Bachelor's degree in Business, Information Technology, Supply Chain, Finance, or a related discipline, or equivalent practical experience.
Microsoft Dynamics 365 certifications are preferred, such as:
MB-330: Microsoft Dynamics 365 Supply Chain Management Functional Consultant
MB-310: Microsoft Dynamics 365 Finance Functional Consultant
MB-700: Microsoft Dynamics 365 Finance and Operations Apps Solution Architect
Experience in fleet management, commercial transportation, logistics, distribution, or asset-intensive industries.
Knowledge of fleet-related processes, such as vehicle or equipment lifecycle management, maintenance, parts inventory, procurement, dispatch, transportation operations, asset utilization, and cost management.
Experience integrating D365 F&SCM with fleet management systems, transportation management systems, warehouse systems, telematics platforms, EDI providers, or financial applications.
Experience with Power Platform capabilities, including Power BI, Power Apps, Power Automate, or Dataverse
Experience working in multi-legal-entity, multi-country, or complex enterprise environments.
Experience leading distributed teams across client, onshore, and offshore delivery models.
Client leadership: Builds trust, manages expectations, and represents the engagement professionally.
Functional architecture: Designs scalable business solutions using D365 F&SCM standard capabilities and appropriate extensions.
Business-to-technical translation: Converts business needs into complete, actionable user stories and development-ready design direction.
Team leadership: Leads teams effectively, delegates clearly, mentors others, and drives accountability.
Communication: Explains complex functional and technical topics clearly to diverse audiences.
Problem solving: Identifies root causes, evaluates options, and makes practical recommendations.
Quality focus: Ensures requirements, designs, testing, and delivered functionality are complete, accurate, and supportable.
Continuous improvement: Proactively identifies opportunities to improve client processes, solution adoption, and delivery practices.
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $80 to $90/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
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