Dynamics 365 CRM Functional Consultant, Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

1. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
2. Use critical thinking to break down complex concepts.
3. Understand the broader objectives of your project or role and how your work fits into the overall strategy.
4. Develop a deeper understanding of the business context and how it is changing.
5. Interpret data to inform insights and recommendations.
6. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

CRM Functional:

1. Worked as a functional analyst for 4+ years
2. 4+ years experience in Dynamics 365 & Power platform with Sales CRM domain experience
3. Good communication skills, team player and positive attitude
4. Ability to individually contribute and mentor junior resources
5. Scrum/Agile methodology knowledge and experience
6. Flexibility to perform testing strategies, tests and (optional) use test automation tools
7. Flexible to learn and adopt to new technologies
8. Exposure to QA processes and practices will be beneficial

Mandatory skill sets

1. Dynamics 365 CRM Functional

Preferred skill sets

1. Node.js, Angular.js, React.js, JQuery, CSS, HTML 5, AJAX

Year of experience required

1. 4-6 Years

Required Skills

Microsoft Dynamics 365 Customer Relationship Management (CRM)

Optional Skills

1. Node.js

PwC BC Region Pay Range Information

The salary range* for this position is $82,300 - $137,000, plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location.

*Please note that the salary range for this position is reflected for our British Columbia region. Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.