DSW : Supervisor Part-time

DSW Designer Shoe Warehouse; Whitby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A notable footwear retailer in Durham Region is seeking a Part-time Supervisor to enhance customer experience and drive store business results. The ideal candidate will have exceptional customer service skills, a collaborative attitude, and the ability to work in a fast-paced environment. A flexible schedule including closing shifts is required. Benefits include a discount on merchandise and support programs.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited growth opportunities

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility to adopt changes.
• Ability to work varied shifts including weekends.

Responsibilities

• Maximize store business results through exceptional customer experiences.
• Maintain product knowledge and industry trends.
• Role model a shopping experience encouraging customer service and loyalty.
• Coach team members as directed by management.
• Foster teamwork and communication within the store.
• Open and close the store efficiently.

Skills

Customer service excellence

Team collaboration

Leadership capabilities

Flexibility and adaptability

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our DSW banner who will put their best foot forward.

As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently
  
  

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.
  
  

Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;

• a 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE
  
  

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/

#SDB