DSW : Supervisor Full-time

Designer Brands; Ajax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading footwear retailer in Ajax is seeking a Full-time Supervisor to enhance customer experiences and achieve store objectives. The ideal candidate will be open, approachable, and driven, with a strong background in customer service and teamwork. This role offers a competitive benefits package and growth opportunities. Join a dynamic team and help lead a successful store.

Benefits

30% discount on merchandise

Competitive benefits package for Full-Time Associates

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills and a strong desire to assist customer needs.
• Motivated and driven to achieve results.

Responsibilities

• Assuming a leadership role responsible for maximizing store results.
• Maintaining product knowledge and industry trend awareness.
• Coaching and providing feedback to achieve success.

Skills

Customer service skills

Teamwork

Leadership

Communication

Flexibility

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

Can you fill our shoes?

We’re looking for a (Full-time) Supervisor for our DSW banner who will put their best foot forward.

As a (Full-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role modeling service standards, coaching, and leading the team to achieve store objectives, including in-store sales, web orders, and goals set by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

• Assuming a leadership role responsible for maximizing store results by creating exceptional customer experiences.
• Maintaining product knowledge and industry trend awareness.
• Facilitating achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity to foster customer loyalty.
• Coaching and providing feedback as directed by Store Management to achieve success.
• Fostering teamwork, collaboration, and change advocacy within the store and district.
• Maintaining effective communication with the Store Manager.
• Opening & closing the store proficiently.

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills and a strong desire to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learning and developing new skills.
• Flexibility and adaptability to change.
• Ability to work various scheduled shifts, including closing shifts and weekends as required.

Working here is a shoe lover’s dream: As a Designer Brands associate, you are eligible for:

• A 30% discount at our stores on regular-priced merchandise.
• A competitive benefits package (Full-Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and training and development opportunities.
• 24/7 support through our Employee Assistance Program, offering counseling, legal, financial assistance, and more.
• Unlimited opportunities for growth and development programs.
• Open Door Policy and MUCH MORE.