Drug Safety Associate - Bilingual - French

Cencora; Toronto; Presencial; CAD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Cencora is seeking a Drug Safety Associate (Bilingual French) to support pharmacovigilance activities in Canada. The role focuses on data handling, safety information review, and coordination with internal and external stakeholders.

The candidate will work with Adverse Event reporting, literature screening, and data reconciliation while ensuring compliance with Health Canada, US FDA, and ICH guidelines. A Life Sciences background and bilingual capability are essential for success.

Formación

• Bilingual in English and French required.
• 1–3 years in Medical Information, Clinical Research or Drug Safety.
• Pharmacovigilance knowledge incl. Health Canada, US FDA, ICH.
• Experience in pharmacy or pharmaceutical fields is a plus.

Responsabilidades

• Receive, scan and document clinical information per SOP/protocol and legislation.
• Collaborate with clients to request/clarify information; review source documents and triage adverse events.
• Enter and submit AE data and product quality complaints into databases.
• Sort and file incoming documents; perform quality checks on AE reports.
• Assist with source data verification checks and literature screening for safety info.
• Prepare reconciliation reports, translations and redaction activities; support CAPA.

Conocimientos

Analytical skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Deadline-oriented

Problem solving

MS Office

Internet proficient

Bilingual (English/French)

Educación

Life Sciences degree

Herramientas

Microsoft Word

Excel

PowerPoint

Office Suite

Descripción del empleo

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

• Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation
• Work directly with internal and external clients to request additional information or clarification as necessary; Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product, quality complaints as per client needs;
• Data entry and submission of adverse event information and product quality complaints into program specific databases.
• Sorting and filing of incoming documents.
• Perform quality check on adverse event reports as directed by the work instructions
• Assist with and/or perform source data verification checks
• Screening medical and scientific literature for safety information
• Preparation of Reconciliation (weekly, monthly etc.) reports, transcription translations and redaction activities.
• Preparation and conducting solicited follow-up letters and data clarifications.
• Assist and participate in the non-conformance/CAPA process.
• The Drug Safety Associate will also be assigned other duties and tasks as required from time to time.

Education

• Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset.

Work Experience

• 1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields.
• Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH.
• Adaptability to change and to learn new skills as required
• Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset.
• Bilingual, English/French is required.

Skills & Knowledge

• Strong analytical skills.
• Ability to communicate effectively both orally and in writing.
• Effective interpersonal skills.
• Effective organizational skills; ability to multitask
• Superior, proven attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently.
• Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)
• Good internet required for remote work.

What Cencora Offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

This posting is intended to fill an existing vacancy for our Drug Safety Associate - Bilingual - French role.

Affiliated Companies

Affiliated Companies: Innomar Strategies