Driver / Labour

TWO MEN AND A TRUCK®; Winnipeg; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Umzugsunternehmen sucht einen engagierten Fahrer, der für den sicheren Transport von Haushaltswaren und Büromöbeln verantwortlich ist. In dieser Rolle haben Sie die Möglichkeit, außergewöhnlichen Kundenservice zu bieten, während Sie mit einem dynamischen Team zusammenarbeiten. Sie sind der Hauptansprechpartner für Kunden und spielen eine entscheidende Rolle bei der Gewährleistung ihrer Zufriedenheit. Diese Position erfordert physische Stärke und die Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten. Wenn Sie eine Leidenschaft für den Kundenservice haben und gerne im Team arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Mindestens 25 Jahre alt, je nach Versicherungsanforderungen.
• Kenntnisse über die Vorschriften für das Fahren auf Provinz- und Bundesebene.

Responsibilities

• Verantwortlich für das Fahren eines kommerziellen Fahrzeugs und den Transport von Gütern.
• Kundenfeedback sammeln, um die Zufriedenheit sicherzustellen.

Skills

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Fähigkeit, andere zu instruieren

Mathematische Fähigkeiten

Problemlösungsfähigkeiten

Education

Führerschein

Mindestens 1 Jahr Fahrerfahrung

Job description

The driver is responsible for operating a Commercial Motor Vehicle (CMV) and safely transporting household goods, office furniture, and other heavy items. The role includes packing, moving, and delivering items while providing exceptional customer service to all TWO MEN AND A TRUCK customers.

Job Responsibilities

1. Serve as the primary contact for customers, establishing rapport and confidence in TWO MEN AND A TRUCK services.
2. Recommend moving services, supplies, and equipment based on customer needs; suggest alternatives when appropriate.
3. Gather customer feedback during the move to ensure satisfaction and address any concerns proactively.
4. Handle customer complaints professionally and inform management of any issues.
5. Keep customers and management informed about delays or additional information needed.
6. Maintain thorough knowledge of company products, services, pricing, and promotions to communicate value and address objections.
7. Perform daily truck inspections and maintain accurate logs.
8. Calculate service charges accurately and complete all move-related paperwork, ensuring proper handling of collected revenues.
9. Safely pack, move, and unpack customer belongings using proper equipment and techniques.
10. Organize and secure the truck at the end of each job, maintaining cleanliness and safety.
11. Conduct pre- and post-trip truck inspections and inventory moving equipment.
12. Wear a clean, approved TWO MEN AND A TRUCK uniform at all times.
13. Maintain a professional appearance and hygiene standards.
14. Comply with company policies outlined in the employee handbook and by management.
15. Participate in training programs to enhance skills and knowledge.
16. Perform other duties as assigned by management.

Job Requirements

• Excellent customer service skills and a team-oriented attitude.
• Effective communication skills with co-workers, customers, and management.
• Ability to instruct others regarding moving and packing strategies.
• Knowledge of Provincial and Federal driving regulations.
• Physical strength and agility to handle heavy loads and maintain balance.
• Alignment with the TWO MEN AND A TRUCK Mission Statement.
• Minimum 25 years of age (depending on insurance requirements) and at least one year of driving experience; industry experience preferred.
• Effective communication skills; bilingual abilities are a plus.
• Basic math skills for calculating charges and measurements.
• Problem-solving and interpretative skills for handling various situations.
• Physical ability to stand, walk, lift, and perform tasks requiring strength, with occasional lifting of 100 pounds or more.